Jobs by Category

JR-11,136: Payroll Officer | WFH
Accounting

Key Responsibilities:  Payroll Processing:  Verify timesheets, attendance records, and other relevant data for all employees. Calculate employee wages, deductions, and bonuses accurately.  Ensure timely and accurate processing of payroll on fortnightly basis  Maintain records of payroll transactions, including pay adjustments, tax withholdings, and  benefit deductions.  Compliance:  Stay up-to-date with federal, state, and local payroll laws and regulations. Ensure payroll compliance with tax codes, labour laws, and company policies. Prepare and submit payroll tax reports and filings as required by government agencies. Process wage garnishments and other payroll deductions accurately and in accordance with  legal requirements.  Data Management:  Maintain employee payroll records and data, ensuring confidentiality and security. Update and maintain payroll system to reflect changes in employee status, salary adjustments, and benefits.  Prepare and distribute electronic statements to employees.  Customer Service:  Address employee inquiries and concerns regarding payroll in a timely and professional  manner.  Provide assistance to employees payroll-related issues.  Collaborate with People & Performance Department payroll discrepancies. Reporting:  Generate payroll reports for management, including cost analysis and budget forecasts. Assist in creating ad hoc payroll reports and data analysis as requested.  Auditing and Reconciliation:  Conduct periodic payroll audits to ensure accuracy and compliance.  Reconcile payroll records with financial statements and resolve discrepancies promptly. Continuous Improvement:  Identify and recommend process improvements to enhance the efficiency and accuracy of  payroll processing.  Participate in system upgrades and implementation projects related to payroll

Philippines - CS Everywhere

Date Opened 9/7/23 7:23 AM PST

JR-11,135: Senior Accountant | WFH
Accounting

CS Everywhere(WFH)  is a permanent Work From Home with unlimited access to Cloudstaff offices when you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Use the office when there is an or power issue. Pop in and have a coffee with teammates. The Senior Accountant provides commercial, financial, and analytical support to the business. This  position is responsible for the day-to-day functions of the Finance Team, promoting efficient and  accurate input and output, whilst ensuring overall cohesiveness. Provide mentoring and supervision  of finance/accounts personnel whilst being the central point of contact for guidance and  troubleshooting. Provide timely and accurate reporting to the Managing Director and functional  managers. In addition, continuous monitoring and reviews of financial processes to ensure compliance  and progression of the department.  Duties  Provide commercial, financial, and analytical support to the business Accountable for the successful operation of the accounts team. Oversee the end to end bookkeeping and year end processes for HCNA Provide statistical reporting and analysis towards business improvements and understanding • Ensuring financial records are accurate for end of period reviews and audit • Develops performance indicators and objectives for the Finance team Financial reporting to external accountants as required Ensure financial compliance and best practice is adhered to

Philippines - CS Everywhere

Date Opened 9/7/23 6:55 AM PST

JR-11,133: Services Support | WFH
BPO Other

Services Support team members are responsible for ensuring smooth shift allocations, filling shifts at  short notice, conducting inductions for new care workers, handle any unforeseen circumstances that  may arise. Providing support and resolving any challenges that arise. Reporting to Service Delivery  Manager, you will ensure prompt, accurate and efficient service delivery from the Team.  Key Responsibilities:  Client Shifts: Ensure client shifts are filled in a timely manner. This is a Key Performance Indicator (KPI)  for the service delivery team. It requires proactive monitoring of the schedule and addressing any gaps  or changes in client care needs. You need to ensure that every client receives the necessary care and  support as per their agreed-upon schedule.  Short Notice Shifts: Finding care workers to work shifts at short notice. This requires maintaining a  pool of available care workers who can be contacted and assigned to shifts on short notice. It involves  making sure you are effectively communicating with the care workers to ensure their availability and  willingness to take up the shifts.  Inductions for New Care Workers: Conduct Care Worker inductions effectively and safely to ensure  all our workers understand the requirements of their role at HCNA.  Preparation of service agreements in a timely manner. 

Philippines - CS Everywhere

Date Opened 9/7/23 6:41 AM PST

JR-11,130: Instructional Designer (WFH)
Executive Assistant

This role is a CS Everywhere - permanent Work from Home setup with unlimited access to Cloudstaff Offices when you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Ability to use the office when there are Internet or power issues. Pop in and have a coffee with teammates. The Instructional Designer position is focused on creating engaging learning activities and compelling course content, continuous enablement and interactive optimizations of new and already existing training systems for all internal and external clients. The Training & Development team accelerates individual performance through analytics and content development into comprehensive platforms and provides a structure to ensure cross-functional alignment on key strategic initiatives. Expectations & Tasks The Instructional Designer working in the Training & Development team will act as a subject matter expert on training projects designed to develop Park Street’s team members professionally. The ideal candidate will be proficient in Articulate programs, learning management solutions, will be responsible for supporting the development of content, its design, application, implementation, and evaluation effectively.  Job Responsibilities Work with SME’s to determine training objectives  Gather and review training material from SME’s  Shape training content in accordance to the needs of each department  Create storyboards for each training course  Create training content using Articulate Storyline 360 and Camtasia  Design training interactions  Manage projects within the assigned timelines  Assist with the upkeep of already existing trainings  Analyze and report success of training courses  Submit training course completion and results to management  Utilize LMS as a platform for all training purposes  Collaborate with ideas to optimize the quality and scope of training

Philippines - CS Everywhere

Date Opened 9/7/23 2:09 AM PST

JR-11,142: Appointment Setter - WFO
BPO Voice (CSR) Specialists

WORK FROM OFFICE -  This is a Work-from-Office setup based in Angeles City Responsibilities: Make outbound calls to prospective customers to generate leads, set appointments, and conduct telesales activities. Maintain a professional and persuasive communication style to effectively engage potential customers. Meet or exceed daily, weekly, and monthly sales targets. Follow call scripts and sales processes to ensure consistency and effectiveness. Provide exceptional customer service and handle objections or inquiries in a knowledgeable and courteous manner. Document all call information accurately and thoroughly in the designated CRM system.    

Philippines - Angeles

Date Opened 9/7/23 1:28 PM PST

JR-11,129: Home Safety Assessment Program Coordinator (WFO-Angeles)
BPO Voice (Sales) Specialist

WORK FROM OFFICE - This is a Work-From-Office Setup based in Angeles.  As a Customer Service Representative, you will serve customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, and maintaining databases by performing the following duties:We are seeking a Home Safety Assessment Program Coordinator for a US-based premier energy provider and family owned and operated business for more than 100 years. Our dedication to providing the best customer experience is a core value that we live by every day. We treat our customers like family members. We are looking for people to become part of our family, not just an employee.  We foster a dynamic culture where employees are encouraged to build long term careers and grow with the organization.  Come join our fast growing sales team!  This position will play an important part in establishing and growing our sales by generating interest and scheduling home safety consultation appointments and ensuring data is captured into the Company's customer management system. Duties and Responsibilities Make outbound calls to customers to set up in home assessment appointments Follow up with customers in regard to adding a home safety assessment to existing appointments. Call leads to explain the program and schedule appointments. Schedule appointment for assessor in system and entering necessary data for appointment. Reviewing report submitted to ensure accuracy and completion Responsible for ensuring home assessment report results are imported into the customer management system.   Data entry of report information and uploading of photos into the customer management system. Other duties and responsibilities as assigned

Philippines - Angeles

Date Opened 9/7/23 11:50 PM PST

JR-11,140: Dev lead / Senior Software Engineer |WFO
IT Software Development

Responsibilities:   Architect, design, and develop features and services to build our travel platform by providing technical experience on a full-stack product development team in a .NET / PHP and Azure / AWS environments  Revitalize services and architectures which have outlasted their original implementations, through refactoring, migration, and cloud-enabled distributed architectural design  Write clean, testable, peer-reviewed, and optimized high-performance code  Contribute to improving development and operations of an increasingly distributed architecture  Advocate for change in quality, durability, and technical debt reduction by working with Product Owners, Engineering Managers, and other important partners  Safeguard the privacy, security, and trust of our members’ sensitive data throughout our implementations, in partnership with our Risk and Security teams  Unleash the velocity of our engineers and systems with processes and implementations that allow us to ship quicker, learn sooner, and isolate impacts  Establish and help us meet backend and system SLOs to protect us through future growth 

Philippines - Angeles

Date Opened 9/7/23 11:31 AM PST

JR-11,145: Data Entry Specialist | WFO | CLARK
Back Office Support

Work-From-Office is a setup based in Clark and Cebu As a Data Entry Specialist, you will play an important role in sourcing content and updating our database of coupons and promotional codes. You will be responsible for conducting a detailed review of content sources where you locate coupons and input them into our systems using detailed formatting guidelines. Strong attention to detail is an essential characteristic of the role. Responsibilities: Access CouponCabin’s workflow queues to review and update coupon content. Manually identify and verify new coupons from store homepages, consumer emails, and third-party websites, distinguishing coupons from non-discounted advertising based on keywords and images. Cross-reference newly identified coupon content with our existing database to avoid duplication of content. Update existing coupons if changes are identified. Manually add new coupons to the database using prescribed formatting guidelines. Adhere to productivity standards by utilizing established guidelines and processes. Keen attention to detail to ensure accuracy is essential. Takes feedback and implements process improvements to improve accuracy and efficiency.  Work Environment: Works as part of a team of Data Entry Specialists to complete daily goals. Adheres to a structured, detailed process to ensure timely and accurate completion of tasks.

Philippines - Angeles

Date Opened 9/7/23 10:25 PM PST

JR-11,117: Bookkeeper | WFO | Clark or SkyTech
Back Office Support

Bookkeeper Job Responsibilities: * Maintains records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance. * Develops system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures. * Maintains subsidiary accounts by verifying, allocating, and posting transactions. * Balances subsidiary accounts by reconciling entries. • Maintains general ledger by transferring subsidiary account summaries. * Balances general ledger by preparing a trial balance; reconciling entries. * Maintains historical records by filing documents. * Prepares financial reports by collecting, analyzing, and summarizing account information and trends. * Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions. * Contributes to team effort by accomplishing related results as needed. * Following up on outstanding A/R for the company   Bookkeeper Qualifications / Skills: Developing Standards Analyzing Information Dealing with Complexity Reporting Research Results Data Entry Skills Accounting, specifically with U.S. based companies SFAS Rules Attention to Detail Confidentiality Thoroughness   Education/Experience: Bachelor’s degree in accounting, finance, or related field CPA is a plus • Previous bookkeeping experience preferred Experience in working with multiple clients Experience in Quickbooks Online, Quickbooks Desktop, Xero Accounting  

Philippines - Angeles

Date Opened 9/6/23 9:24 PM PST

JR-11,096: Investment and Fund Accounting Manager (WFH)
Accounting

This role is CS Everywhere - permanent Work from Home with unlimited access to Cloudstaff Officeswhen you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Ability to use the office when there are Internet or power issues. Pop in and have a coffee with teammates. Responsible for the integrity of financial reporting, operations and process improvement for ourFunds/REITs for our internal stakeholders and external investors. Essential Functions: Oversee accounting for joint venture and fund investment entities working with the propertyaccounting and investment management teams to produce monthly, quarterly, and year-endconsolidated reporting on investment portfolios. Prepare and review journal entries for the month-end close, including new investment purchases,sales, and distributions Reconcile investment balances to the general ledger accounts Assist with treasury management for daily cash activity, including trades, remittances, and variousother receipts and disbursements. Assist with the monthly structured financing waterfall process, which involves coordination amongthe asset and financing portfolio management team, financing counterparties, agent banks, andfund administrator Work with investment management team in reviewing and coordinating distribution of investorreports including quarterly financials, management letters and capital account statements Ensure that all investment entity financial statements follow US GAAP and any official guidelinesand requirements Oversee and coordinate the fund’s annual audit process including managing relationships withexternal auditors Oversee and coordinate annual tax reporting requirements, partnering with outside preparers Oversee corporate compliance with outside parties for all fund entities including REIT regulations,as applicable, and help lead the process for any investor K-1 review and filings. Ability to multitask between internal demands and outside deliverables Demonstrate a mastery of technical and subject matter expertise

Philippines - CS Everywhere

Date Opened 9/6/23 5:29 AM PST

JR-11,095: B2B Inside Sales Representative | WFO
BPO Voice (Sales) Specialist

Work-From-Office is a setup based in Angeles/Makati/Ortigas/Tarlac. Manage a pipeline of leads and sales opportunities. Provide Timely Response to Phone, Email, and Chat Inquiries as well as RFP/RFIs. Educate and develop prospects, working with them through the sales process as needed. Direct Higher Level Inquiries to Technical Sales Maintain accurate and detailed records of the prospect in CRM. HUBSPOT Experience Preferred. Prepare Quotations as per Company SOP. Follow-up with Customers, assisting in answering questions and order placement. Reconfirm leadtime to customer once material supply is confirmed. Provide weekly reports to management. Prepare order summary for procurement. Follow-up with customers on quotations.  Contact past customers for repeat orders. Continuously develop an outreach strategy for the business working with Marketing Team.

Philippines - All

Date Opened 9/6/23 4:16 AM PST

JR-11,103: Accounts Officer (US Shift) | Work From Office (WFO) I Clark
Accounting

Accounts Payable/Receivable Accountant This person will help to build a strong foundation for our accounting tea so that it can scale along with our growing company. This is a crucial role that will collaborate with internal departments as well as external business partners to ensure all money owed to the company is billed and received correctly and in a timely manner. This opportunity could expand in scope and responsibility and will be supervised by our lead Accountant with both reporting to our Senior Finance Manager.  Responsibilities: Process Accounts Payable and Accounts Receivable Perform Monthly Invoicing and Related Month End Tasks Collect Accounts Receivable Bank Deposits reconciliation Credit card reconciliations Perform journal entries. Prepare and analyze Billing Statements and Aging Reports   Perform other duties as assigned. Requirements: QuickBooks and/or NetSuite experience preferred. Excel experience required. Solid understanding of AR, AP and general accounting principals Excellent verbal and written skills Ability to manage multiple tasks, organize and prioritize with excellent attention to detail. Reliable self-starter with the ability to work independently with strong work ethic. US hours shift - 12MN - 9:00AM PH     

Philippines - Angeles

Date Opened 9/6/23 12:24 PM PST

JR-11,094: Pioneer Team Lead (WFO-Angeles)
BPO Voice (CSR) Specialists

WORK FROM OFFICE  - This is a Work-From-Office Setup based in Angeles. The Supervisor is responsible for leading the team in the day to day transactions of all club servicing associates which include phone calls, emails, owner correspondence, and all online booking channels. Customer contacts include reservations, general resort information and customer account administration.  In this role the supervisor has full responsibility for monitoring the performance stats of the team, coaching, and developing team members to highest level of performance, and ensuring the staffing and adherence to schedules is delivering the optimal customer experience. The supervisor engages with the Director in the strategic planning for workflow efficiency and future growth. This role reports to the Director of Owner Services and Reservations. ?    Monitor, coach, and provide specific feedback to meet performance requirements, including quality, productivity, attendance, and accuracy of performance?    Completes a minimum of 3 call monitors per month and conducts monthly QA review sessions that will assist in creating action plans to enhance customer experience and performance?    Ability to coach and develop direct reports to meet and exceed call center goals and to achieve ancillary revenue sales goals and tour goals?    Distribute reporting for teams and/or cetner?    Responsible to achieve Team agents KPI’s and adherence metrics?    Executes agent infractions and coaching initiatives?    Prepares and delivers formal performance reviews and performance improvement plans for all team members?    Coach team to achieve upsell objectives, identify motivational initiatives and incentives?    Maintain excellent working knowledge of company policies and procedures?    Makes decisions with guidance from Director where needed?    Audit reservations to ensure accuracy and performance  ?    Tasked with creating, running, and distributing various reports for Sr. Leadership regularly and as requested?    Administer escalated calls from Internal departments, owners, and guests?    Hire, train and develop Specialists?    Embrace service and brand platform standards?    Partners with other business units and provides up to date information to associates?    Conducts pre-shift meetings?    Create the monthly schedule for call center teams?    Must maintain flexibility with schedule?    Other duties as assigned

Philippines - Angeles

Date Opened 9/6/23 12:05 AM PST

JR-10,980: Sales/Account Management | WFH
BPO Voice (Sales) Specialist

Work-From-Home (CS Everywhere) - A work setup with unlimited access to the office and combined the flexibility and cost savings that comes with working from world-class offices.   The ideal candidate will be well organized with excellent communication skills and able to complete tasks in a proficient manner. We are looking for an enthusiastic self-starter to work in a fast-paced environment. They also must have a customer-focused attitude and have a proven track record of successful interactions within a dynamic team environment. Responsibilities: Cold calling to proactively pursue new prospects to grow customer base. Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling and establishing new accounts. Focus sales efforts by using reports to analyzing existing and potential sale opportunities. Meet all sales objectives and handle all aspects of completing a sale including paperwork. Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports. Resolve customers’ complaints by investigating problems, developing solutions, and making recommendations. Managing and understand each customer’s needs to build strong long-term relationships. Maintain long term relationship with customers. Consistent communication with long term customers. Develop and maintain positive relationships with support departments (warehouse, customer service and accounting). Coordinating in-store sales training with vendors and customers. Attend vendor trainings to increase product knowledge. Deliver ongoing exceptional customer service with your accounts.

Philippines - CS Everywhere

Date Opened 9/6/23 12:00 AM PST

JR-11,011: Sales/Account Management | WFH
BPO Voice (Sales) Specialist

The ideal candidate will be well organized with excellent communication skills and able to complete tasks in a proficient manner. We are looking for an enthusiastic self-starter to work in a fast-paced environment. They also must have a customer-focused attitude and have a proven track record of successful interactions within a dynamic team environment. Responsibilities: Cold calling to proactively pursue new prospects to grow customer base. Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling and establishing new accounts. Focus sales efforts by using reports to analyzing existing and potential sale opportunities. Meet all sales objectives and handle all aspects of completing a sale including paperwork. Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports. Resolve customers’ complaints by investigating problems, developing solutions, and making recommendations. Managing and understand each customer’s needs to build strong long-term relationships. Maintain long term relationship with customers. Consistent communication with long term customers. Develop and maintain positive relationships with support departments (warehouse, customer service and accounting). Coordinating in-store sales training with vendors and customers. Attend vendor trainings to increase product knowledge. Deliver ongoing exceptional customer service with your accounts.

Colombia - All

Date Opened 9/6/23 12:00 AM PST

JR-11,123: Data Analyst- WFH
Data Science

We are looking for someone with a passion for solving business problems with actionable data. You will be working with a team dedicated to helping our clients solve complex logistical problems as well as understand their current business through reporting. You will use reporting tools and techniques to help us better serve our client’s needs. You will help assist in quality checking dashboards and makingsure they are client ready. You will work to design and develop reporting solutions used internally and by our clients.

Philippines - CS Everywhere

Date Opened 9/6/23 11:45 PM PST

JR-11,122: Team Leader - Data Entry Specialist | WFO
Back Office Support

Our company is a leading online destination for finding the best deals, discounts, and promotional codes for a wide range of products and services. Our mission is to help consumers save money every day. We are currently seeking a dedicated and detail-oriented Team Leader to supervise our team of Data Entry Specialists who play a crucial role in sourcing and updating our database of coupons and promotional codes. As the Team Leader for Data Entry, you will lead and supervise a team of Data Entry Specialists responsible for maintaining the accuracy and completeness of our coupon database. You will play a pivotal role in ensuring the efficient and accurate entry of coupon content into our systems while upholding the highest standards of quality. Responsibilities: Supervise and lead a team of Data Entry Specialists, providing guidance, training, and support. Review and prioritize workflow queues to ensure timely and accurate updates to coupon content. Collaborate with Data Entry Specialists to identify and verify new coupons from various sources, including store homepages, consumer emails, and third-party websites. Cross-reference newly identified coupon content with the existing database to prevent duplication. Oversee the updating of existing coupons when changes are identified. Ensure that new coupons are manually added to the database following prescribed formatting guidelines. Monitor team productivity and adherence to established guidelines and processes. Conduct regular quality checks to ensure accuracy and quality control. Collect and analyze data related to team performance and provide feedback to improve accuracy and efficiency. Foster a positive and collaborative team environment that promotes growth and professional development. Work Environment: Collaborative team environment working alongside Data Entry Specialists. Adherence to a structured, detailed process to ensure the timely and accurate completion of tasks. Opportunity to contribute to process improvements and enhancements.

Philippines - All

Date Opened 9/6/23 11:14 PM PST

JR-11,084: Telemarketer (WFO)
BPO Other

As a Telemarketer, you will play a crucial role in generating leads and building relationships with prospective clients. This position involves making introductory calls, managing customer data, and nurturing leads through effective follow-up strategies. Responsibilities: Initiate outbound calls to prospective clients with the aim of generating interest in our products/services. Adapt and customize the script based on responses received from potential clients. Demonstrate exceptional communication skills, with a preference for Australian English or a similar accent. Spend approximately 5 hours per day making calls to potential clients. Allocate 3 hours per day for research using tools like Street View to identify new companies as potential leads. Autonomously research and identify the best sources for qualified data. Build and maintain our Customer Relationship Management (CRM) database with accurate and up-to-date information. Log call details, interactions, and notes in the CRM system for future reference. Send emails, company brochures, and relevant web links to interested prospects. Follow up with leads according to our Customer Relationship Strategy (CRS) to move them through the sales funnel. Lead and mentor a team of telemarketers, providing guidance and training to ensure their success. Collaborate with the team to optimize lead generation processes and strategies. Utilize Outlook calendars to schedule appointments with qualified prospects.

Philippines - Angeles

Date Opened 9/5/23 9:40 AM PST

JR-11,092: Accounts Officer - AP | WFH/WFO | Clark
Accounting

To proactively manage the Accounts Payable process, including the timely and accurate processing and payment of all compliant and approved creditor invoices. Responsibilities & duties: ? Process Accounts Payable invoices in line with business rules, including: o Receiving invoices via email and assessing for legibility and validity o Matching invoice to Purchase Orders and Goods Receipt Note ? Enter matched invoices accurately ? Run invoices due for payment report for approval ? Upload payment files for approval ? Resolve EFT rejections ? Process foreign currency invoices ? Process credit notes and match to supplier invoices ? Track and process approved employee expense claims ? Perform monthly supplier reconciliation ? Maintain supplier master file ? Ensure timely response to supplier queries ? Prepare analyses of accounts and produce monthly reports ? Drive continuous improvement across the Accounts Payable process

Philippines - Angeles

Date Opened 9/5/23 8:39 PM PST

JR-11,089: HR Coordinator | Work From Office
Human Resources

WORK FROM OFFICE -  This is a Work-from-Office setup based in Angeles City Position Summary: Reporting to the People & Culture Manager as we continue to evolve the People & Culture function, this is a fast-paced role which will suit a driven & resourceful individual. Given the customer-facing nature of this role, exceptional written & verbal communication skills, attention to detail & organisation skills are essential to enhance the reputation of our team as a capable business partner. Working as part of a national team with your peers based in NSW, you be conscientious & able to manage your own workload. Previous exposure to Talent Acquisition, ideally in the construction industry, will be beneficial. TASKS / RESPONSIBILITIES 1. Talent Acquisition (40%) ? Support the execution of Prime Build’s Talent Acquisition Strategy by preparing job ads, scheduling interviews, managing Careers Inbox & candidate enquiries? Prepare employee contracts &; independent contractor agreements? Assist to build future talent pools for business-critical roles? Support diversity of hire by ensuring processes & content (e.g., ads, documents, website, socials) is non-discriminatory? Maintain data integrity in Applicant Tracking System (Lever) (e.g., candidate profiles, talent warehouses, archives)? Screen candidates (e.g., shortlisting CV’s, background checks) as directed by TA/Brand Specialist? Build relationships with current & potential talent, including attending industry & university events 2. Training Coord (40%) ? Coordinate role-specific onboarding & training, pre-qualifications & client inductions toensure a compliant & safe team (e.g., First Aid, Forklift, White Card)? Manage company pre-qualifications to conduct works for various clients? Maintain Prime Build’s Training & Competency Matrix, curriculum content & associated records? Ensure staff complete mandatory training within the prescribed timeframes, including: Booking rooms / virtual sessions Managing RSVP’s Managing the training attendance register Preparing & disseminating material as directed ? Schedule staff attendance at external training in line with Training & Development Policy? Help develop & improve training content, assessment & delivery as directed (e.g., converting F2F training to video to boost accessibility to site-based staff, developingassessment tools to test for learning)? Gather feedback from participants to improve our in-house training experiences 3. P&C Admin (20%) ? Conduct Police checks / Working with Children Checks as directed? Coordinate Rewards & Recognition programs, such as: the Nailed It Program; Staff Awards;5- & 10- Year Anniversaries.? Review/update employment records, P&C documents, policies & procedures in line with changes to legislation/Awards/regulations (e.g., contract templates, working rights, tickets/licenses, onboarding documentation)? Assisting with general P&C tasks such as: policy & template updates; content for P&C presentations & training, document control, Purchase Orders; coding of invoices? Enter data & maintain HR records; databases in a timely & accurate manner (e.g., BambooHR, CultureAmp, HR Dash, Lever ATS)? Support PC team with wellbeing & community initiatives (e.g., EAP Seminars; Days of People & Culture – Job descriptions Generic Duties/Responsibilities? At all times, maintain strict confidentiality regarding employee data & manage sensitive informationappropriately.? Treat all other employees with respect and integrity & in accordance with the Prime Build Way.? Comply with all reasonable instruction from management and use the safety equipment provided.? Duties, responsibilities and activities may change at any time with or without notice.? Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Philippines - Angeles

Date Opened 9/5/23 12:53 PM PST

JR-11,088: Automation Test Analyst I WFH
IT Software Quality Assurance

Office Flex is a permanent Work From Home and includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Work with the Systems Delivery Manager to define the test strategy, approach and estimates  Review and analyse requirements to identify gaps and testability of the specifications  Collaborate with Project Managers, Business Analysts and Developers for testing the applications and  workflow-based systems on Java and .NET platforms   Develop Test Strategy and Test Plans  Design and maintain a test automation framework that will uphold quality and increase productivity and  efficiency  Prepare reusable functions to ensure the re-usability, and maintainability of automated test scripts • Write detailed test cases and use cases based on Business/functional specification • Conduct Functional, System Integration, Regression and Post Production sanity testing on web applications Conduct End to End testing of complex integrated systems and web services  Conduct cross browser and on cross platform testing   Test mobile applications on iOS and Android  Conduct manual testing as required  Conduct and manage UAT with various business units  Manage and maintain test tools (HP Quality Centre, QTP and Load Runner)  Conduct Non-functional testing – Performance and Security Testing  Provide Test Status Reports and present to project team  Work on Confluence, JIRA and Test management plugins for JIRA  Write Defect reports and manage Defect Management Cycle in JIRA  Participate in Technical Discussions and contribute to improve the efficiency and usability of systems and  applications  Manage software releases following the Release Management process  Create and maintain test data  Provide second level support to trouble shoot issues reported in production environment • Work in both Agile and Waterfall software development methodologies  Assist in quality assurance across the project life cycle Work with infrastructure team to test the availability of systems, new upgrades and disaster recovery Work on data migration projects to test the validity and integrity of data 

Philippines - OfficeFLEX 0

Date Opened 9/5/23 12:43 PM PST

JR-11,093: Executive Assistant | WFO | Skytech
Executive Assistant

Roles and Responsibilities: Checking VSG emails 3 times per day, filing those that don’t need to read, and putting those need to see into a dedicated folder for me the Director Actioning meeting invites in and putting into calendar or requesting different times with conflicting schedules Sending meeting invites on behalf of the Director Attending virtual meetings and taking down notes + action points as required Updating a weekly projects spreadsheet with colour-coding for progress including chasing fellow team members for updates on projects. Logging notes of the Director's phone, email, and virtual meeting conversations with current and future customers, on to our CRM system (ACT! Pro – accessible via TeamViewer) Contacting suppliers and vendors, including facilities, on behalf of the Director A daily 1:1 with the Director via zoom (or at least 3x per week) to discuss any action points from emails or any additional admin duties to pass over.

Philippines - Angeles

Date Opened 9/5/23 10:55 PM PST

JR-11,080: Salesforce Consultant Marketing Cloud I WFH
IT Other

Office Flex is a permanent Work From Home and includes Fiber Internet, Backup Internet, UPS, PC/Laptop. The role is suited for someone with the following: Experience delivering Salesforce implementations for at least 3-5 years. 3+ years Marketing Cloud experience Experience running and managing multiple Salesforce projects Good communication skills with the confidence to conduct presentations Ability to work closely with technical team and stakeholders Sound technical knowledge and understanding of the Salesforce platform, including configuration experience 4 Salesforce Certifications are essential – including at least 1 Marketing Cloud Certification

Philippines - OfficeFLEX 0

Date Opened 9/4/23 9:43 AM PST

JR-11,077: Client Services Manager (WFH)
Logistics/Supply Chain

This role is a CS Everywhere - permanent Work from Home setup with unlimited access to Cloudstaff Offices when you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Ability to use the office when there are Internet or power issues. Pop in and have a coffee with teammates.We are seeking a Client Services Manager for a US-based international supply chain management company. The position will include the following duties: Directs and oversees all aspects of an organization's customer service department policies, objectives, and initiatives.  Develops service level standards focused on response times, issue resolution and customer profitability.  Ensures that systems are in place and are utilized to capture and report on service metrics.   Manages margins, ensures positive customer relationships. Overall Management Hire/Train new CSR as well as guide and advise current team members as needed.   Manage Customer Service Team on day-to-day tasks and responsibilities Solid understanding of foodservice, retail and franchise customers Experience with international ocean and air shipments Experience analyzing product cost, landed freight cost, outbound logistics cost and calculating margins to determine customer pricing Ensure back-ups are in place as needed Works with Director to develop yearly planning and Budgets Manage daily responsibilities performed by Customer Service Dept. including: Coach customer service representatives on how to handle customer interactions and follow-ups.  Train and monitor Customer Service reps to calculate prices using Landed Cost Templates, Freight Lanes and margins for each customer Manage pricing and margins with Sales Manager Maximize margins through negotiation with customers and effective purchasing especially on commodity items Ensure Customer Service Reps do appropriate follow-up with customers for new orders and quotes. Work with Customer Service Reps to increase dollar value on containers by suggesting new items/increasing ordered volumes/ and where possible disposing off inventory on hand to increase revenue / profitability/margin and available space on hand   Ensure communication with customers frequently and assist team members on calls to bring their communication/negotiation skills to a proficient and professional level so that they can handle customers independently.  Handle questions/problems encountered by Customer/Customer Service/Vendor/Freight Forwarder/Warehouse as related to customer service. Work with Accounting to Monitor AR aging prior to making quotations and proformas to ensure customers are within set payment terms, before orders/proformas are generated. Monitor performance of key customer and operations KPIs and initiate discussions to improve performance and Customer expectations are met or exceeded, such as targeted fulfillment of Sales objectives, inventory targets and material cost objectives Work closely with various departments to assist in support and proactively look for product and service improvements (Voice of the Customer) ERP Responsible for Customer Service Reps to maintain customer related ERP (enterprise resource planning) data to ensure it drives proper solutions and accurate results. Experience using NetSuite

Philippines - CS Everywhere

Date Opened 9/4/23 3:23 AM PST

JR-10,871: Graphic Design/ Marketing Assistant | Work From Office | Skytech
Digital Marketing

Job description: Tasks would include design of product sheets, creating and posting regular social media posts, email marketing material, PowerPoint presentations, making small changes and updates to the client website and online shop, product labels etc. Job Requirements: Mid-level expertise Excellent verbal and written English communication skills. Highly creative and organised Strong understanding of graphics and design management Experienced with MS Office including Word, Excel, and Outlook Experienced with design software (e.g., Adobe Creative Suite, Photoshop, InDesign, Illustrator, etc) Experienced working with Western companies (preferred) Social media marketing management, EDM management and adwords management Qualifications/Experience required: Bachelor’s degree preferably Arts and Design or Digital Marketing 3-4 years of experience in professional graphics and digital design

Philippines - Mabalacat

Date Opened 9/4/23 12:00 AM PST

JR-11,079: Graphic Designer WFO/WFH
Digital Arts/Creative Design

Purpose of Position:The Graphic designer AU is responsible for creating targeted and engaging content, images and emails togenerate revenue across the Australia/ New Zealand brands. The role is focused on creating high-quality andhigh-volume email and website advertising campaigns. Principal Responsibilities: Understand of HTML code to create and edit email templates. Create new high-quality email templates and campaigns when requested. Assist design team members with day-to-day marketing tasks and coordinate marketing projects and activities as requested. Create mock-ups for websites and landing pages to help drive design and innovation throughout the organisation. Develop the production of branded items such as stationery and merchandise when required. Produce additional marketing communications, such as flyers, brochures and exhibition-related projects. Assist with the production of artwork, sourcing images and writing and editing copy. Ensure all images used are accurate and checking to ensure that our image library contains all of the latest images from our suppliers. Work in accordance with the strategy and briefs defined by the marketing department. Ability to interpret briefs and work autonomously.

Philippines - Angeles

Date Opened 9/4/23 10:38 AM PST

JR-10,765: Accounts Receivable for Acquisition | WFO
Accounting

WORK FROM OFFICE -  This is a Work-from-Office setup  Job Descripon | AR for Acquisition: ? Daily allocation of payments of behalf of acquisition companies into their accounng/invoicing system (currently 7 companies)? Aconing of emails/queries from acquisition  companies with regard to payments, procedures, refunds, etc? EOM reporng for all acquisition companies – including payment allocaons, credit card payments, transfers and banking, aged debtors? Connuing support for acquisition once migrated to Client system? General admin support for acquisition ? Full EOM reconciliaon of each acquisition  to discover any variances in ADT file? Solved monthly clean up? Direct debit allocation

Philippines - All

Date Opened 8/9/23 2:00 PM PST

JR-10,522: Accountant | WFO | Skytech
Accounting

Job Summary/Objective: Responsible for the management and reporting of financial information, including analysing data, monitoring expenditure, variances and financial inconsistencies, preparing financial reports, budgets, and accounting records.     Responsibilities & duties: Evaluate and reconcile diverse financial operations, inspect and confirm source documents, including invoices and expense vouchers to affirm commitments and post suitable records Balance sheet reconciliations Prepare and post accrual and adjustment journals Preparing preliminary financial statements, including profit and loss and balance sheet, and CashFlow Providing Key variance analysis and commentaries - Investigating / interpreting variances to ensure accuracy, spot inconsistency and further integrate the system Overall management of inventory including, Stock Clearing, On-Cost Clearing Stock Prepayments and periodic quantity and costing Report project margin and ensure these are flowing through to the financial statements accurately Understand activities of Accounts Officers and Purchasing Officer and provide backup as required. Maintain relevant spreadsheets, online databases and all accounting software Assist with tax returns and audits if required Maintain technical knowledge by researching accounting policies and regulations Undertake any reasonable requests from line manager or management team

Philippines - Mabalacat

Date Opened 8/9/23 12:00 AM PST

JR-10,521: Digital Marketing Specialist (WFH)
Digital Marketing

About Us: We are a new Consulting company with a focus on building growth systems for CrossFit style gyms. We are looking for an all-around Marketing Assistant with a passion for administration, marketing design, and funnel creation. We are looking to grow fast and are committed to professional growth. Role Description: As a Digital Marketing Specialist, you will play a key role in helping us drive our marketing efforts. Your primary focus will be on administrative marketing tasks, including building sales funnels, creating engaging webpages, drafting compelling copy, scheduling social media posts, and following established processes for client onboarding. In addition, you will handle routine correspondences by answering emails and messages in a timely and professional manner. Responsibilities: Design and build effective sales funnels. Create compelling and visually appealing web pages. Draft and edit marketing copy. Schedule social media content. Follow processes to onboard new clients efficiently. Respond to client queries via emails or messages. Learn and adapt to new platforms and skills.

Philippines - CS Everywhere

Date Opened 8/9/23 10:30 PM PST

JR-10,607: Property Accountant (WFH)
Accounting

This role is CS Everywhere - permanent Work from Home with unlimited access to Cloudstaff Offices when you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Ability to use the office when there are Internet or power issues. Pop in and have a coffee with teammates. The Property Accountant is expected to produce a high volume of complex accounting reports for portfolios in operations. The accountant will also perform the duties listed below and other duties assigned. Work Schedule: 0900 am to 1800 pm Pacific Standard Time (Monday to Friday). 12am-9am PH Time. Essential Functions: Prepare and maintain full balance sheet reconciliations for portfolios in operations. Produce accurate and timely monthly, quarterly, and annual financial reports for internal and external reporting in accordance with a close calendar. Prepare recurring and adjusting journal entries, including cash, monthly accruals, and amortization.   Reconcile cash accounts. Review, investigate, and correct errors and inconsistencies in financial entries, documents, and reports. Import Budget uploads and prepare financial statements. Prepare transfers for intercompany payments, and wires for external payments Assist with audit fieldwork for both operational and financial audits. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations. Special projects as needed.

Philippines - CS Everywhere

Date Opened 8/8/23 12:00 PM PST

JR-10,752: Executive Assistant (EA) to the Managing Director | Work From Office (WFO) I Clark
Executive Assistant

This involves: Arranging meetings, setting up Outlook calendar appointments, booking rooms, etc Arranging flights, hire cars, accommodation Email inbox support Arranging quotations / pricing estimates from suppliers Credit card statement reconciliation, receipts, etc Preparation of Special Meeting Presentations Preparation of Special Meeting Reports (incl Excel) Special projects Your goal is to support the Managing Director with administrative tasks and other ad hoc items, tasks and projects. Your goal is to support his efficiency and effectiveness, by thinking ahead and making necessary arrangements or obtaining information to help. Your support has a direct impact on the performance of the business! Key Performance Indicators (how will successful performance be measured?) Replies to emails within 4 business hours Replies to voice mail within 1 business hour Zero emails in Inbox at the end of each day Key Responsibilities & Duties: (what are the regular activities of this position?)Major Responsibilities include but are not limited to: 1.? Major Accountabilities (the main function of the job) Meeting Administration Liaising with meeting members to find out meeting requirements Liaising with the intended meeting attendees to find the best date and time options Setting up appointments in Outlook, inviting meeting attendees Booking rooms Arranging catering Setting up Zoom links Taking minutes or capturing action items / tasks Circulate post meeting tasks & reports Following up commitments Meeting Preparation Preparation of meeting presentations (using PowerPoint), based on direction from MD. This can include finding pictures for slides, and preparing graphs, etc, in Excel. Preparation of meeting workbooks ?Support tasks (Examples include:) Obtaining pricing on required items or services Booking travel, flights, hire cars, accommodation, etc Running misc. errands as required Arranging catering Booking venues Coordinating trainers Any other task as reasonably requested by the board   2. Teamwork To work cooperatively with open communication with colleagues. To assist others and provide feedback as required. To receive feedback constructively. Respect the time of others. Arrive on time ready for meetings to start on time. Do not negatively distract others whilst they are working. Always look for opportunities to make your team look good and succeed. 3. General: CONFIDENTIALITY – no project, task, etc, done for the management team should be discussed with any other person. Ability to work remotely. Work without constant supervision. Be effective in meeting deadlines. Produce accurate and quality work. Achieve improved business performance. Meet all requirements of employment contract. Ensure protection of all company assets at all time. Continually present the company in good light, be a public ambassador of the brand (both online and offline). Implement company policies as required

Philippines - Angeles

Date Opened 8/8/23 10:03 AM PST

JR-10,741: Accountant |WFO
Accounting

Bank reconciliationCreate FA (Fixed Assets) and maintain FARMonth end tasksBank related Bank statement reconciliation on monthly basisAnswer queries from branchesAd hoc tasks • Daily bank reconciliation for all bank accounts including credit card (Australia and New Zealand)• Ensures all allocations matched with the money received in bank.• Reaches out to AR or AP for any discrepancies and posts adjustments if needed.• Investigates and answers all queries regarding customer payments.• Prepares and posts journal entries for fees, corrections and other payments and receipts not allocated by AR or AP.• Communicates with bank for any unidentified incoming or outgoing funds.• Responsible for the verification of whether deposits have been received by the bank.• Prepares and sends EOM report for undeposited cash or check payments, and unallocated branch deposit to branch managers.• Full EOM reconciliation of Cash clearing and main general ledger accounts.• Assign tag numbers to fixed assets.• Record fixed asset acquisitions and dispositions.• Calculate tax and accounting depreciation for all fixed assets.• Investigate the potential obsolescence of fixed assets.• Conduct analyses related to fixed assets as requested by management.• Prepares and sends EOM Fixed Assets Report to branch managers• Full EOM reconciliation of fixed Asset clearing and control accounts.• Responsible for the balance sheet reconciliation involving cash and fixed assets to ensure that the closing balances are classified and recorded properly.

Philippines - Angeles

Date Opened 8/7/23 12:34 PM PST

JR-11,046: Paraplanner (Financial Planning) | WFO
Accounting

WORK FROM OFFICE - This is a Work-from-Office set up based in Ortigas About the role Are you looking to kickstart your career in the dynamic field of financial planning? Our client is seeking enthusiastic and detail-oriented individuals to join our team as Junior Paraplanners. These entry-level positions offer an excellent opportunity to gain valuable experience in the financial planning industry with full support and training provided. Key Responsibilities: Support Financial Advisors: Collaborate closely with experienced Financial Advisors to prepare comprehensive financial plans and strategies for our clients. Research and Analysis: Conduct in-depth research and analysis of financial products, market trends, and investment options. Documentation: Prepare accurate and compliant financial planning documents, including Statements of Advice (SOAs) and other client-related paperwork. XPLAN Software: Utilize XPLAN software to assist in the creation and management of client records and financial plans. Compliance: Ensure all documentation and processes adhere to regulatory standards and industry best practices. Process Orientation: Follow established processes and workflows to maintain consistency and efficiency in client service delivery.

Philippines - All

Date Opened 8/31/23 9:26 AM PST

JR-11,044: Mortgage Broking Assistant (Parabroker) | WFO
Back Office Support

WORK FROM OFFICE - This is a Work-from-Office set up based in Ortigas About the role We are looking for a Junior Mortgage Broking Assistant to support our client’s mortgage broking team in providing top-notch financial services to their clients. This is an entry-level position that offers an excellent opportunity to gain valuable experience in the financial industry. The ideal candidate will have a keen eye for detail, a strong work ethic, and a willingness to learn. Key Responsibilities: Assist mortgage brokers in gathering and organizing client documentation. Conduct preliminary research on potential mortgage options and rates. Prepare and review loan application forms for accuracy and completeness. Liaise with clients, lenders, and other stakeholders to facilitate the mortgage application process. Maintain organized and up-to-date client files and records. Provide administrative support to the mortgage broking team as needed. Ensure compliance with all relevant regulations and industry standards. Assist in the preparation of financial reports and documentation. Participate in ongoing training and professional development opportunities.

Philippines - Ortigas

Date Opened 8/31/23 8:54 AM PST

JR-11,043: Supplier Success Agent | Work from Office (WFO) | Angeles City
BPO Voice (CSR) Specialists

WORK FROM OFFICE - This is a Work-From-Office Setup in Angeles City, Pampanga ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide professional support to customers  Ability to research, clarify and resolve every issue providing solutions and or/alternatives for the desired outcome with focus on customer experience  Interact directly with the customers through telephone, email and chat Prioritize and resolve customer needs Accurately verify details on regulatory documents Record details of interactions in Service Cloud (SFDC) Provide necessary outbound follow-up, both via phone and email Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Escalate customer complaints and seek reach out options to provide additional assistance Share feature requests and effective workarounds with team members Educate customers about new features and functionalities Gather customer feedback and share with our Product, Sales and Marketing teams Communicate and coordinate with internal departments Work as a team and be a positive addition to company's culture Performs other duties as assigned May be required to attend training, meetings, or seminars Contribute and report towards the team KPIS and objectives Assist in training junior Customer Support Representatives

Philippines - Angeles

Date Opened 8/31/23 8:52 AM PST

JR-11,041: Construction Estimator | WFO | Mabalacat
Engineering & Architecture

Duties/Responsibilities: Interpret the plans and specifications and make the necessary calculations for pricing of tenders. Prepare pre-qualification and/or tender submissions and present to clients. Identify material and subcontractor requirements by studying blueprints, soils reports, specifications, and related project documents. Compute quantities using estimating software and/or an excel spreadsheet. Identify potential conflicts between project documents. Analyze quantities of specific change orders for extras pricing and produce graphic and charts for submittal. Ensure pricing is requested and received in good time for closing the project. Clearly communicate scope of work to Subcontractor’s and suppliers, and accurately interpret quotes to ensure all costs are accounted for and ensuring no elements of the scope or supplies are missing. Maintain files of working documents as back-up for estimate figures, including current/accurate information on prices from suppliers and subcontractors. Create and submit estimate reports, quote sheets and/or bids forms to appropriate persons. Ensure that worksheets and related take-off forms/submittals are presented in a way that is clearly understandable to others reviewing the information. Attend tender site visits and interact with clients during tendering phase to determine scope of work and required contents of estimate. Maintain strong industry contacts which may be converted into business leads. Create turn over package to hand over to Project management and Site Supervisors for project execution. Prepare CAD Files with correct information for each project to handover to Project Manager and Foreman.

Philippines - Mabalacat

Date Opened 8/31/23 6:50 AM PST

JR-11,039: Graphic Designer - Digital | WFO | Cebu
Digital Arts/Creative Design

Requirements: Conceptualise and execute digital marketing collaterals such as website banners, emails, social media, blogs, etc. Creation of design assets required for landing pages or websites. Define the creative approach for focused email and social campaigns. Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary. Create new ways of visualizing information, updating existing email templates, and identifying relevant assets and information to assemble presentation materials. Ensure that collateral speaks the same visual language across mediums and channels Accountable for brand consistency across campaigns and assets - website, emails, and other digital marketing channels.   Qualifications: Collaborate and coordinate with other team members and departments as part of a larger, multi-disciplinary team. Ability to analyze data and complex information and translate into engaging visuals accessible to a wide audience. Demonstrated thoughtful design, typographic skills, color theory, and professional judgment in solving layout and hierarchy challenges. Effective verbal and written communication in a multi-disciplinary environment to ensure content is accurate and appropriate. Strategic & creative problem solver with an understanding of information and data storytelling. Proven experience with Adobe Creative Suite, and Microsoft Office Suite (specifically PowerPoint and Excel) preferred. How you can stand out: A keen eye for detail. A strong eye for visual composition. Animation and video editing skills are a plus. Effective time management skills and the ability to meet deadlines. Able to give and receive constructive criticism.

Philippines - Cebu

Date Opened 8/31/23 2:34 AM PST

JR-11,056: Lead Generation | Work From Office | Skytech
BPO Other

Responsibilities & duties:1-2. Application - Bedrooms or common areas requiring broadloom carpet (not hard flooring)        o Location - NSW, VIC, QLD, SA3. Keep the CRM data clean and accurate, ensuring all leads have full information. 4. Obtain or verify contact and project information through phone calls. 5. Assist the sales team with ad hoc research requests, be a point of contact for the sales team to pass on preliminary information for researching, qualifying & adding into CRM (e.g. from photos of construction site drive-by).6. Reporting on weekly performance and targets. 7. Work with the marketing team to obtain and process leads from various avenues, e.g., website etc. and create more value from the company’s database of customer contacts.8. Participate in regular sales meetings, provide lead generation ideas and undertake training as necessary Skills/Attributes required:1. 1-2 years of experience with market research / lead generation. 2. Thorough and attention to detail whilst working in a fast pace 3. Good ability to use various digital platforms & systems, including Pipedrive CRM, Cordell, Estimate One, Urban, Google, LinkedIn and other news and construction related sites.4. Excellent research and investigatory skills. 5. Excellent listening & communication skills, both verbal and written 6. Good ability in data entry and typing. 7. Preferably with experience working in the construction industry.   KEY PERFORMANCE MEASURES: 1. At least 50 new qualified leads entered into CRM per week. 2. Responsive action to requests and good initiative employed. 3. Pipeline sales growth.   

Philippines - Mabalacat

Date Opened 8/31/23 1:51 PM PST

JR-10,990: Salesforce Marketing Cloud Specialist I WFH
IT Other

Office Flex is a permanent Work From Home and includes Fiber Internet, Backup Internet, UPS, PC/Laptop.   As Salesforce Marketing Cloud Specialist, you will be responsible for:  Own the Salesforce Marketing Cloud service within our Managed Service team, including adhering to, participating in, and defining Managed Services Marketing Cloud best practice Provide recommendations to customers on upcoming features and provide an overview of the release notes for each release Provide consistent, outstanding support to customers for marketing cloud requirements

Philippines - OfficeFLEX 0

Date Opened 8/31/23 12:52 PM PST

JR-11,057: NetSuite Accountant | Work from Home
Accounting

This role is CS OfficeFlex - permanent Work from Home with unlimited access to Cloudstaff Offices when you need it. CS OfficeFlex  includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Use the office when there is Internet or power Issue. Pop in and have a coffee with team mates. Financial Data Entry and Management: Enter financial transactions into NetSuite accurately and timely. Review and reconcile various financial accounts to ensure accuracy. General Ledger Maintenance: Maintain the general ledger structure in NetSuite, ensuring proper coding and classification of transactions. Prepare and post journal entries as needed. Accounts Payable: Process vendor invoices, ensure proper approvals, and manage payment processing. Reconcile vendor statements and resolve discrepancies. Accounts Receivable: Monitor customer accounts and ensure timely collection of outstanding payments. Prepare and send customer invoices, credit memos, and statements. Financial Reporting: Generate financial reports using NetSuite, including income statements, balance sheets, and cash flow statements. Provide insights into financial performance and trends based on the reports. Month-end and Year-end Close: Assist in the month-end and year-end closing processes, ensuring all transactions are recorded accurately. Perform reconciliation of various accounts and resolve discrepancies. Financial Analysis: Analyze financial data to identify trends, anomalies, and opportunities for improvement. Provide support in budgeting and forecasting processes. Internal Controls and Compliance: Assist in maintaining internal control procedures to ensure financial data integrity. Comply with financial regulations and reporting requirements. Inventory Management: Monitor inventory transactions and reconcile inventory balances. Collaborate withoperations teams to ensure accurate inventory valuation. Tax Compliance: Assist in preparing tax filings and ensure compliance with tax regulations. Provide support during tax audits and inquiries. Cross-functional Collaboration: Work closely with various departments such as finance, operations, and supply chain to gather necessary information and resolve issues. Ad hoc Projects: Participate in special projects as assigned, such as system upgrades, implementations, or process enhancements. Data Integrity and Accuracy: Maintain a high level of accuracy and attention to detail in all financial data and reports

Philippines - OfficeFLEX 0 - Angeles,Philippines - OfficeFLEX 0 - Mabalacat,Philippines - OfficeFLEX 0 - Tarlac

Date Opened 8/31/23 12:13 PM PST

JR-11,060: US Tax Accountant | WFH
Accounting

Work-From-Home (CS Everywhere) - A work setup with unlimited access to the office and combined the flexibility and cost savings that comes with working from world-class offices Tax Preparation: Prepare and review individual, corporate, and partnership tax returns accurately and in compliance with federal, state, and local tax regulations. Tax Planning: Collaborate with clients to develop effective tax strategies, optimize deductions, and minimize tax liabilities. Client Consultation: Provide expert tax advice to clients, address their tax-related inquiries, and assist in resolving tax issues. Tax Compliance: Stay current with changes in tax laws and regulations, ensuring clients remain in compliance with all applicable tax codes. Research: Conduct tax research to identify relevant tax-saving opportunities and strategies for clients. Financial Analysis: Analyze financial data to assess the impact of tax decisions on clients' financial situations. Documentation: Maintain accurate and organized tax records, ensuring proper documentation of all client interactions and tax-related activities. Client Relationships: Build and maintain strong client relationships by delivering exceptional service and personalized tax solutions. Software Proficiency: Utilize tax software, including UltraTax or Drake, to streamline tax preparation processes and enhance efficiency.

Philippines - CS Everywhere

Date Opened 8/31/23 11:41 PM PST

JR-11,036: Revenue Processing Consultant | WFO-Angeles
BPO Other

Work-From-Office is a setup based in Angeles.The employee's primary responsibility is to increase the efficiency of this call centre by auditing US Cruise reservations and making sure internal and external partner policies are followed, among other functions such as handling processing and reconciliation tasks, reporting tasks, customer notifications, and cancellations. The purpose of this function is to avoid errors that may compromise the client's travel and lead to escalations.  Essential Responsibilities: Audit and control the quality of reservations made Complaints: research and support for Customer Service Department. Payments and reconciliations with suppliers and insurance companies Proficiency in using different system platforms Analise supplier important notifications and take necessary actions accordingly, from directing to the correct departments to preparing reports, and subsequently informing our members directly. Handle cancellations following specific Cruise Line guidelines, and brand requirements. Looking for discrepancies in payments made, making sure they are corrected in a timely manner. High proficiency in excel is required to build reports. Contact client directly over the phone or by email. Introduce and update reservations on different systems. Manage various mailboxes in a timely and organized manner.

Philippines - Angeles

Date Opened 8/31/23 11:18 PM PST

JR-11,023: Appointment Setter - WFO
BPO Voice (CSR) Specialists

WORK FROM OFFICE -  This is a Work-from-Office setup based in Angeles City Responsibilities: Make outbound calls to prospective customers to generate leads, set appointments, and conduct telesales activities. Maintain a professional and persuasive communication style to effectively engage potential customers. Meet or exceed daily, weekly, and monthly sales targets. Follow call scripts and sales processes to ensure consistency and effectiveness. Provide exceptional customer service and handle objections or inquiries in a knowledgeable and courteous manner. Document all call information accurately and thoroughly in the designated CRM system.    

Philippines - Angeles

Date Opened 8/30/23 9:31 AM PST

JR-11,021: Appointment Setter - WFO
BPO Voice (CSR) Specialists

WORK FROM OFFICE -  This is a Work-from-Office setup based in Angeles City Responsibilities: Make outbound calls to prospective customers to generate leads, set appointments, and conduct telesales activities. Maintain a professional and persuasive communication style to effectively engage potential customers. Meet or exceed daily, weekly, and monthly sales targets. Follow call scripts and sales processes to ensure consistency and effectiveness. Provide exceptional customer service and handle objections or inquiries in a knowledgeable and courteous manner. Document all call information accurately and thoroughly in the designated CRM system.    

Philippines - Angeles

Date Opened 8/30/23 9:19 AM PST

JR-11,020: Appointment Setter - WFO
BPO Voice (CSR) Specialists

WORK FROM OFFICE -  This is a Work-from-Office setup based in Angeles City Responsibilities: Make outbound calls to prospective customers to generate leads, set appointments, and conduct telesales activities. Maintain a professional and persuasive communication style to effectively engage potential customers. Meet or exceed daily, weekly, and monthly sales targets. Follow call scripts and sales processes to ensure consistency and effectiveness. Provide exceptional customer service and handle objections or inquiries in a knowledgeable and courteous manner. Document all call information accurately and thoroughly in the designated CRM system.    

Philippines - Angeles

Date Opened 8/30/23 8:55 AM PST

JR-11,012: Executive Assistant (Senior) | WFO
Executive Assistant

WORK FROM OFFICE -  This is a Work-from-Office setup based in Angeles City/Mabalacat/Ortigas/Makati/Cebu Previous experience in EA or project manager roles  Extreme level of trust required if bank accounts and email access provided (noting this would be a 90 day + thing) High level of communication - including english grammar and spelling  Very competent in microsoft suite or Google Suite  5 days per week in AEST Ability to undertake research and present clear, concise findings  Ability to prepare research in really simply, distilled terms using things like PowerPoint or Excel etc. 

Philippines - All

Date Opened 8/30/23 7:27 AM PST

JR-11,010: Collection Agent (WFO - Angeles)
BPO Collections Specialist

WORK FROM OFFICE  - This is a Work-From-Office Setup based in Angeles. Responsibilities: Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.Developing debt collection strategies and plans. Adhering to the FDCPA throughout the debt collection process. Contacting debtors by telephone to enact and negotiate debt recovery. Searching publicly available databases to track down defaulters, including Credit Bureau information, background checks, and loan documents. Preventing repeated payment delinquency by negotiating manageable debt payments. Negotiating settlements to receive payment on a certain percentage of the debt. Keeping hard copy and electronic records of all communications, payment plans agreed to, and amounts paid. Sending statements of delinquencies and satisfied debts to the Credit Bureau, as well as purging records where debts have been satisfied. Initiating legal and repossession proceedings if debt recovery fails.

Philippines - Angeles

Date Opened 8/30/23 5:30 AM PST

JR-11,033: Appointment Setter - WFO
BPO Voice (Sales) Specialist

WORK FROM OFFICE -  This is a Work-from-Office setup based in Angeles City Responsibilities: Make outbound calls to prospective customers to generate leads, set appointments, and conduct telesales activities. Maintain a professional and persuasive communication style to effectively engage potential customers. Meet or exceed daily, weekly, and monthly sales targets. Follow call scripts and sales processes to ensure consistency and effectiveness. Provide exceptional customer service and handle objections or inquiries in a knowledgeable and courteous manner. Document all call information accurately and thoroughly in the designated CRM system.

Philippines - Angeles

Date Opened 8/30/23 4:34 PM PST

JR-10,911: Jr. SOC Engineer (WFH)
IT Information Security

This role is a CS Everywhere - permanent Work from Home setup with unlimited access to Cloudstaff Offices when you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Ability to use the office when there are Internet or power issues. Pop in and have a coffee with teammates.We are seeking a Jr. SOC Engineer who will play a vital role in supporting the organization's cybersecurity efforts by actively monitoring and responding to security events and incidents.  You will contribute to maintaining the integrity and security of the organization's information systems and data. Position Roles & Responsibilities:  Continuous monitoring of the SOC security ticket queue, including alarms, incidents, and trouble tickets generated by many disparate event log sources, such as firewalls, routers, switches, IDS/IPS, endpoint protection software, Windows and Linux servers, and cloud environments  Realtime triage and analysis of security tickets following formal EVODC SOC investigation and response procedures, including activities such as:  Using a security information and event management (SIEM) tool  Assessing if the security alert is a false positive, suspicious, or malicious  Notifying relevant parties  Remediating or escalating to another member of the team  Ensuring your assigned tickets are triaged, updated, and closed in accordance to procedure and within SLAs  Leading assigned security engineering projects, such as new customer product/service onboarding, and ensuring projects are completed within project timeline and budget  Scheduled, proactive cybersecurity activities  Asset discovery scanning and network mapping  Vulnerability scanning  Providing professional and technical written and/or verbal communication to relevant parties in English  Contributing to the creation and improvement of documentation, such as policies, standards, baselines, guidelines, and procedures 

Philippines - CS Everywhere

Date Opened 8/30/23 1:47 AM PST

JR-11,028: Property Accounting Assistant (Real Estate/ Admin Assistant) | WFO (Angeles)
Accounting

We are looking for a full-time real estate accounts person to join our expanding team! You’ll be responsible for keeping our financial records organised, including tracking accounts payable and receivable, and ensuring that each account is reconciled correctly. This is an opportunity to bring order to our growing commercial real estate office and see tangible results from your work daily! Our ideal candidate takes pride in their detailed bookkeeping work and contributing to the greater success of the team. Responsibilities Track all Sales & property management income and expenses Handle all accounts payable and receivable on a daily basis to make sure each invoice and expense report is accurate Reconcile Daily all accounts to ensure our records match up and no transaction gets lost Enter financial data into computer software, making sure all bills and invoices are filed correctly Facilitate all incoming payments and outgoing checks, including printing, obtaining signatures for, and distributing checks as necessary Follow up with vendors for accounts payable and keep in touch as needed for collections and ensure bills are paid on time Prepare for quarterly reporting using standard best practices and assist in monthly closings Assist the real estate team or other outside accountants as needed Coordinate some maintenance activities for the PM Prepare Rent review letters for tenants Manage budgets, accounts, rent collections and tenant notices Maintain organised and updated files and records Report any problems or issues to the property manager

Philippines - CS Everywhere - Angeles

Date Opened 8/30/23 10:25 AM PST

JR-11,034: Bilingual Telemarketer | WFH
BPO Voice (CSR) Specialists

Work-From-Home (CS Everywhere) - A work setup with unlimited access to the office and combined the flexibility and cost savings that comes with working from world-class offices We are seeking a skilled and enthusiastic Spanish and English-speaking Appointment Setter to join our team. As an industry-leading company specializing in the repair of hail damage on automobiles, we are looking for an individual who is fluent in both Spanish and English, possesses excellent communication skills, and can effectively engage with potential clients. In this role, you will play a crucial part in driving business growth by scheduling appointments and maintaining a strong pipeline of prospective customers. Responsibilities: Engage with potential clients via phone calls, emails, and other communication channels in both Spanish and English languages. Clearly and persuasively communicate the benefits of our hail damage repair services, addressing any questions or concerns potential customers may have. Identify and qualify potential leads by understanding their needs and assessing their level of interest in our services. Maintain accurate and up-to-date records of lead interactions and appointment details in our CRM system. Collaborate with the sales team to ensure a smooth transition of leads into the sales process. Proactively follow up with leads who have expressed interest but have not yet scheduled an appointment. Strive to meet or exceed weekly and monthly appointment-setting targets. Stay informed about industry trends, competitors, and market developments to effectively address customer inquiries. Provide exceptional customer service and build strong rapport with potential clients to foster trust and loyalty. Assist in the development of scripts, communication templates, and strategies to optimize appointment-setting effectiveness.

Colombia - All

Date Opened 8/30/23 10:08 PM PST

JR-11,004: HR Officer/Partner | Hybrid Work Set-Up
Human Resources

scanning, e201 filing attends to staff grievances, red/yellow flags, incident reports, etc.  Drafts, serves, discusses, and documents HR memos (Notices to Explain, etc.) and facilitates administrative hearings, as needed; prepared Resolution/Decision discusses and serves employment contract of staff and answers queries related to their employment coordination with DOLE, HR, Legal; recommend resolutions to Management engagement/disengagement, TLO, separations Facilitates exit interview to resigning staff, stresses Non-involvement clause coordination with Ops on all HR cases; suggest strategies to improve staff performance, retention, etc Review and suggest improvement on company processes and policies, Employee Manual, etc study different Labor scenarios and the best course of action following guidelines and Labor standards

Philippines - OfficeFLEX 0 - Ortigas,Philippines - OfficeFLEX 0 - Angeles

Date Opened 8/29/23 7:06 PM PST

JR-11,001: 3D Graphic Design and Rendering | WFO | Mabalacat
Digital Arts/Creative Design

Creation of Photo-realistic 3D visualizations for engineering projects, including 3D models, Renderings, Effects & animations. Utilize a combination of traditional and technological approaches to 3D, 4D & 5D design and Interactive products. Adopt to learn and exploring new software & techniques to create advanced visualization products. Excellent creativity and artistic skills for Visual problem solving. Collaborate with cross-functional teams to develop and execute engineering project plans. Manage multiple projects simultaneously, ensuring that all work is completed on time with QA/QC. Review project requirements and propose visual solutions that meet the client's needs. Stay up to date with industry trends and developments, Such as Advanced renderings, Interactive products, Automation, AR/VR, Task & project managements. 

Philippines - Mabalacat

Date Opened 8/29/23 4:00 PM PST

JR-10,910: Help Desk Technician (WFH)
IT Tech Support

This role is a CS Everywhere - permanent Work from Home setup with unlimited access to Cloudstaff Offices when you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Ability to use the office when there are Internet or power issues. Pop in and have a coffee with teammates. The Help Desk Technician has a responsibility to provide “outstanding customer service”, respond in a timely manner to clients, identify issues and analyze them as well as applying the appropriate fixes & solutions.  The Help Desk Technician will also document the results appropriately in the ticketing system and provide proper notification of service ticket statuses to both the internal team and external customers as appropriate. Position Roles & Responsibilities: Will be responsible for acquiring PCs and conference room equipment from the Company’s warehouses, securely staging and building them (with standard image), maintaining the inventory, and then distributing the PCs and conference room equipment to designated distribution/storage locations in quantities needed for deployment and repairs.  Handle complex and/or demanding tasks the best that they can, knowing proper escalation procedures Communicates with customers on ticket status and appropriate maintenance. Proactively follows up on customer service issues or requests as needed to ensure that service level expectations are met Installs, repairs, and provides assistance with computer systems by replacing network devices and computer components, diagnosing hardware and software problems, installing and upgrading hardware and software, and providing support and training to end users Provide remote technical support via phone/ remote app/ email and other means of communication Work in collaboration with the project and engineering teams on the deployment and upgrade of systems at customer sites and locations Possible on-call duties to support 24 hour operations which happen on extremely rare occasions.

Philippines - CS Everywhere

Date Opened 8/29/23 1:40 AM PST

JR-10,987: Accountant (WFO)
Accounting

As an Accountant, you will play a pivotal role in maintaining accurate financial records, preparing reports, and ensuring compliance with taxation and financial regulations. Your expertise in reconciling accounts, generating financial statements, and managing payroll processes will contribute to the financial health and integrity of our clients' businesses. Key Responsibilities: General Ledger Reconciliation: Conduct thorough reconciliation of general ledger accounts to ensure accuracy and consistency of financial data. Identify and rectify discrepancies or irregularities in financial records. Financial Reporting: Utilize Microsoft Excel and other software to prepare requested reports and summaries for HFB Clients. Generate comprehensive financial statements, including income statements, balance sheets, and cash flow statements, as needed. Income Tax and Fringe Benefits Tax (FBT) Returns: Compile accurate and timely Income Tax Returns and Fringe Benefits Tax Returns, ensuring compliance with relevant tax regulations. Collaborate with clients to gather necessary financial information for tax filing purposes. Payroll Management: Prepare payroll reports, including employee compensation, deductions, and taxes. Set up staff payments within the online payroll system, ensuring accuracy and compliance with labor laws. Client Communication: Interact with clients to gather financial data, clarify information, and provide updates on financial matters. Address client queries and concerns related to financial reporting and taxation. Financial Compliance: Ensure that financial records, reports, and tax filings adhere to regulatory and legal requirements. Stay updated on changes in taxation laws and regulations to ensure accurate compliance. Data Analysis: Analyze financial data to identify trends, patterns, and opportunities for financial improvement. Provide insights and recommendations to clients based on the analysis. Collaboration: Work closely with colleagues, auditors, and tax professionals to ensure accurate financial reporting and compliance. Collaborate with other departments to provide financial insights for decision-making. Continuous Improvement: Identify process improvements and implement efficient methods for data reconciliation, reporting, and tax filing. Participate in ongoing professional development to stay updated on industry best practices.

Philippines - Angeles

Date Opened 8/28/23 9:29 AM PST

JR-10,985: SAP Developer | WFO | Clark
IT Software Development

Key Requirements: Boyum Dashboard creation and maintenance B1 Usability automations – create new automation buttons on different modules Customization of B1 fields Potential projects we are looking at: B1 Print and delivery for invoices / service booking confirmations Data migration for business partners / equipment cards from 1 service system into SAP Set up and automation of Service Contracts – for service preventative maintenance There will be an opportunity to collaborate with the other developer who has been working for us for a few years. Candidate who has been working with SAP B1 and if they have experience on inventory / service modules that would be amazing!

Philippines - Angeles

Date Opened 8/28/23 8:34 AM PST

JR-10,993: Accounts Payable | Work From Office | Clark
Accounting

Please review the job description: Checking supplier order confirmations against our purchase order Entering the supplier invoice Following up our warehouse if received supplier invoice & goods are not received in Working with our purchasing & warehouse teams on any discrepancies with quantities & pricing Working with suppliers & our warehouse for return of goods & getting credits Entering supplier credit notes Ensuring supplier invoices are passed onto Accounts Payable in time for payment (this could be before we have received the goods) Following up with backorders from Suppliers and updated ETA Other ADHOC Purchasing and Accounts Payable tasks are necessary

Philippines - Angeles

Date Opened 8/28/23 1:43 PM PST

JR-10,439: Pipeline Integrity Engineer- (Corrosion) WFO
Engineering & Architecture

WORK FROM OFFICE  - This is a Work-From-Office Setup based in Davao or Makati. We are currently seeking a skilled and motivated Pipeline Integrity Engineer (Corrosion)  to join our team.Night Shift position (preferred).  Day shift is acceptable after a commitment to 25 night shifts during initial training and mentoring on the project.  Client is flexbile with schedule to help avoid traffic. Job Responsibilities Reviews and interpret material documentation, technical documents, isometrics, and engineering drawings and enters relevant piping data into spreadsheets and database forms Reviews piping qualification strength testing on liquid and/or gas pipelines Performs review of site survey photos, for data interpretation at various locations throughout Client’s facilities Performs review of pipeline or facility mapping Identifies and obtains assistance, if necessary, in order to interpret project documentation with certainty Creates a complete pipeline features list Reviews and interprets reports from cathodic protection, in-line-inspection, and non-destructive testing Conducts and/or participates in risk assessment of pipelines using client risk protocols Perform engineering analysis and/or calculates remaining life of corroded pipeline Access pipeline anomalies to determine Fitness for Service, utilizing appropriate NDT testing techniques. Summarized results into written report inclusive of recommendations Provides increasingly integrated, data-driven, and quantified safety and reliability assessments covering the full spectrum of integrity management program Performs work with a high degree of autonomy and only high-level guidance and review of higher impact work from progress towards objectives Exhibit exceptional safety behavior meeting or exceeding the company and customer safety standards.

Philippines - Makati

Date Opened 8/28/23 12:00 PM PST

JR-10,968: Salesforce Developer I WFH
IT Software Development

Office Flex is a permanent Work From Home and includes Fiber Internet, Backup Internet, UPS, PC/Laptop.   ? Ability to manage own deliverables and accountabilities on large programs of work, while working collaboratively as part of a team           ? Ability to escalate technical problems to collaboratively reach solutions           ? Understanding the business processes, pain points, business needs and customer experience to deliver Salesforce based technical solutions that leverage the most out of the Salesforce platform           ? Author solution design document and provide input to solution architecture           ? Contribute to configuration and build of the Salesforce data model to help support business requirements           ? User interface design and development

Philippines - OfficeFLEX 0

Date Opened 8/25/23 8:08 AM PST

JR-10,965: Bookkeeper 2
Accounting

CS Everywhere CS Everywhere is permanent Work from Home but with unlimited access to Cloudstaff Offices. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Use the office when there is internet or power issue. Pop in and have a coffee with team mates.   JOB DESCRIPTION: WORK FROM HOME (CS Everywhere) - A work setup with unlimited access to the office and combines the flexibility and cost savings that comes with working from home and the benefits of working from world-class offices. ? Maintain accurate Association books ? Receive, review and pay Association bills in a timely manner ? Manages accounts in collections ? Manage cash flow for Association ? Review financial monthly ? Create and send monthly financials to Boards ? Work with CPA to coordinate completion of tax returns, financial reviews, audits or any other special accounting requests ? Complete monthly reserve transfers and reserve borrowing repayments ? Answer account inquiries ? Reconcile monthly bank statements and research any discrepancies ? Record daily, month-end and/or year-end journal entries ? Work with Board to understand financials and accounting questions

Philippines - CS Everywhere

Date Opened 8/25/23 12:41 AM PST

JR-10,890: Senior Tax Accountant (WFH)
Accounting

Senior Tax Accountant:  This position will enable you to work on a wide portfolio of clients including SMEs, trusts, partnerships,?and companies across a broad range of industry sectors within a virtual team or a permanent placement with an office location virtually.  Responsibilities include:  Tax knowledge including preparation of tax returns, activity statements, latest Australian tax rules  Preparation of work papers and reconciliation to financial statement stage Preparation of financial statements, income tax returns and other lodgements for companies, partnerships, trusts and a range of individual businesses to a complex level (including large groups, inter-entity reconciliations etc.) Assist clients with tax planning, FBT, payroll tax and STP; Business advisory projects such as budgets, cashflows, management reporting; Ensure all documentation including work papers and client files are maintained in line with Findex Group compliance requirements   

Philippines - CS Everywhere

Date Opened 8/24/23 5:34 PM PST

JR-10,961: Appointment Setter - WFO
BPO Voice (CSR) Specialists

WORK FROM OFFICE -  This is a Work-from-Office setup based in Angeles City Responsibilities: Make outbound calls to prospective customers to generate leads, set appointments, and conduct telesales activities. Maintain a professional and persuasive communication style to effectively engage potential customers. Meet or exceed daily, weekly, and monthly sales targets. Follow call scripts and sales processes to ensure consistency and effectiveness. Provide exceptional customer service and handle objections or inquiries in a knowledgeable and courteous manner. Document all call information accurately and thoroughly in the designated CRM system.    

Philippines - Angeles

Date Opened 8/24/23 3:10 PM PST

JR-10,951: Business Administration | WFO | SkyTech
BPO Voice (CSR) Specialists

Brief Summary of Role:  •    To do all admin relating to the ordering Portal (Lynx Portal) that Hazchem’s customers order on including:o    Building new portalso    Providing new login’s to customerso    Adding new products to customer portals –o    Adding missing images and details to the portalo    Replying to customer queries or questions on the Lynx portal – ie ‘I can’t login’•    The other side of the role is Finance Admin which includes entering purchase invoices and reporting queries back to the Accounts Payable Team Leader. Responsible For: •    Responding quickly to queries on Lynx•    Responsible for an inbox called lynx@hazchemsafety.com •    Responsible for entering all purchase invoices each day   Personal Requirements: •    Team player•    Ability to flex between the 2 parts of the role and prioritise what is urgent•    Good communication skills•    Understanding of Excel and Outlook  General: Company Core Values: Innovation, Positivity, Honesty, Agility, Reliability and Customer Focused.

Philippines - Angeles

Date Opened 8/23/23 5:16 PM PST

JR-10,950: Appointment Setter - WFO
BPO Voice (CSR) Specialists

WORK FROM OFFICE -  This is a Work-from-Office setup based in Angeles City Responsibilities: Make outbound calls to prospective customers to generate leads, set appointments, and conduct telesales activities. Maintain a professional and persuasive communication style to effectively engage potential customers. Meet or exceed daily, weekly, and monthly sales targets. Follow call scripts and sales processes to ensure consistency and effectiveness. Provide exceptional customer service and handle objections or inquiries in a knowledgeable and courteous manner. Document all call information accurately and thoroughly in the designated CRM system.    

Philippines - Angeles

Date Opened 8/23/23 3:40 PM PST

JR-10,943: Senior Product Owner | Work From Home (WFH)
Information Technology

Office Flex is a permanent Work From Home and includes Fiber Internet, UPS, PC/Laptop THE ROLE We're looking for a Senior Product Owner to join our development team, working together to keep building a great global SaaS platform. You'll play a key role in ensuring our product design and implementation lives up to its full potential. Your job is to define and design solutions that meet both our customers' and Mumba’s business needs. You’ll also work closely with our engineering team to increase quality and feature velocity to ensure we ship a high-quality product to our customers. Core Responsibilities of Role Define the goals, vision of features for the development team. Populate and manage the backlog to achieve strategic and business objectives Prioritise the needs and objectives of the various stakeholders for the engineering team Oversee and evolve the development stages and process to optimise effectiveness and efficiency Primary liaison between the stakeholders and the scrum teams. Work with external customers and internal Mumba stakeholders to create scope and specifications Own business requirements through an AGILE development process Responsibilities Ensure a well-engaged engineering team with clearly and succinctly define user stories including the outcomes and impact and effective prioritization of the product backlog Ensure all artifacts and clarity required for development is provided prior to the development team commencing work Communicate and set expectations effectively with internal and external stakeholders to achieve project and product goals Maintaining and improving our customer onboarding experience Engaging appropriate internal and external stakeholders to define product direction and requirements Ensure successful delivery of project/product outcomes on schedule Steer engineering teams to deliver to the project, product, and business outcomes and provide internal and external stakeholders status updates Foster customer-centric and constant improvement mindset in the team Working with the engineering and product teams to continuously improve our software development lifecycle Define and communicate roadmaps to internal teams, stakeholders and customers

Philippines - OfficeFLEX 0 - Angeles

Date Opened 8/23/23 10:29 AM PST

JR-10,932: Hubspot Administrator | Work From Office (WFO) I Angeles / Ortigas / Makati
Information Technology

Position Overview: The CRM Administrator plays a crucial role in managing and optimizing our Customer Relationship Management (CRM) system to enhance the organization's customer interactions, sales processes, and overall business operations. This role involves overseeing the configuration, maintenance, and continuous improvement of the CRM platform to ensure its effective utilization across departments. Key Responsibilities: CRM Configuration and Customization: Customize and configure the CRM system to align with the organization's workflows and processes. Implement custom fields, workflows, and automations to streamline data entry and task management. Ensure data integrity by setting up validation rules and data consistency checks. Data Management: Manage and maintain clean, accurate, and up-to-date customer data within the CRM database. Oversee data imports, exports, and data cleansing initiatives. Regularly audit data for duplicates and inaccuracies and implement corrective actions. User Training and Support: Provide training to new users on CRM functionalities, best practices, and data entry guidelines. Offer ongoing user support, addressing inquiries and troubleshooting issues promptly. Collaborate with the IT department to resolve technical issues related to the CRM system. Security and Permissions: Set up and manage user access permissions, roles, and profiles within the CRM. Implement security measures to safeguard sensitive customer and business information. System Upgrades and Integration: Coordinate system upgrades and updates in collaboration with IT and software vendors. Integrate the CRM with other relevant systems, such as marketing automation tools or ERP software. Reporting and Analytics: Create and maintain standardized reports and dashboards to monitor key performance indicators (KPIs) and track sales activities. Analyze CRM data to identify trends, opportunities, and areas for improvement. Process Improvement: Continuously evaluate and improve CRM processes to enhance efficiency and user experience. Collaborate with cross-functional teams to optimize workflows and data flows. Documentation: Maintain thorough documentation of CRM configurations, processes, and user guidelines. Develop and update training materials and resources as needed. Qualifications and Requirements: Bachelor's degree in Business Administration, Information Technology, or a related field. Proven experience as a CRM Administrator or similar role, with hands-on experience in CRM system configuration and customization. Proficiency in CRM software (e.g., Salesforce, Microsoft Dynamics, HubSpot) and related tools. Strong understanding of database management, data quality, and data privacy practices. Excellent problem-solving skills and attention to detail. Effective communication and training skills to interact with users at various levels of the organization. Ability to work collaboratively in a cross-functional environment. Familiarity with basic programming concepts and scripting languages is a plus.

Philippines - Angeles,Philippines - Makati,Philippines - Ortigas

Date Opened 8/22/23 1:34 PM PST

JR-10,915: Systems/Cloud Engineer (WFH)
IT Cloud Computing

This role is a CS Everywhere - permanent Work from Home setup with unlimited access to Cloudstaff Offices when you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Ability to use the office when there are Internet or power issues. Pop in and have a coffee with teammates.We are seeking a Systems/Cloud Engineer who  will be responsible for designing, implementing, and maintaining the organization's IT infrastructure and cloud solutions. Your role will involve a blend of traditional systems administration and cloud expertise, ensuring seamless integration, scalability, and security of the infrastructure. Working within a dynamic IT team, you will contribute to optimizing systems performance, managing cloud environments, and supporting various projects that drive the organization's technology initiatives. RESPONSIBILITIES: Handle complex and/or demanding tasks the best that they can, knowing proper escalation procedures Communicates with team members and customers on ticket status and appropriate maintenance Proactively follows up on customer service issues or requests as needed to ensure that service level expectations are met Install, maintain and support various systems Provide remote technical support via phone, email and other means of communication Possible on-call duties to support 24-hour operations.

Philippines - CS Everywhere

Date Opened 8/21/23 2:54 AM PST

JR-10,924: Executive Assistant | WFO | Clark
Executive Assistant

Job summary/objective:You are responsible for performing a variety of administrative tasks and supporting our client’s seniorlevel managers. To be successful in this role, you should be well-organized, have great timemanagement skills and be able to act without guidance.Responsibilities & duties:• Manage executive scheduling, including agendas, mail, email, calls, travel arrangements, clientmanagement, and other company logistics• Coordinate complex scheduling and extensive calendar management, as well as management ofcontent and flow of information to senior executives• Manage, coordinate, and arrange senior executives’ travel and travel-related activities, includinghotel booking, transportation, and meal coordination• Perform administrative and office support, such as document creation, spreadsheet creation,and maintenance of filing system and contact database• Maintain professionalism and strict confidentiality with all materials, and exercise discretionwhen interfacing with the business• Organise team communications and plan events, both internally and offsite\• Act as the point of contact among executives, employees, clients and other external partners• Answering phone calls in a polite and professional mannerSkills/attributes required:• Excellent verbal and written English communication skills• Strong customer support skills• Strong analytical and multitasking skills• Highly organised and efficient• Proficient with MS Office including Word, Excel, and Outlook• Experience with CRM Software• Experience working with Western companies (preferred)Qualifications / experience required:• Bachelor’s degree preferably in Business Administration• 1 to 2 years of experience as an Executive Assistant, Personal Assistant, or similar role

Philippines - Angeles

Date Opened 8/21/23 2:08 PM PST

JR-10,909: Associate Project Manager (WFH)
Information Technology

This role is a CS Everywhere - permanent Work from Home setup with unlimited access to Cloudstaff Offices when you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Ability to use the office when there are Internet or power issues. Pop in and have a coffee with teammates.We are seeking an Associate Project Manager that will be responsible for developing project plans, goals, and budgets; identifying resources needed for various IT projects in Network and Systems Engineering and Professional Services deployments. This position is responsible for managing projects working with end users to gather requirements, developing project budgets and cost estimations, determining project schedules, managing to deadlines, directing the design and development phases, and providing status updates and reports. Position Roles & Responsibilities: Developing project plans, goals, and budgets; identifying resources needed for various IT projects in Network and Systems Engineering and Professional Services deployments Developing schedules and methods for measuring results Guiding and performing strategic analysis for the project Organizing and managing all phases of the project to ensure on-time completion Assembling and coordinating project team members; assigning individual responsibilities Preparing requests for proposals and conducting all necessary meetings to facilitate selection of project services and products Planning and overseeing the preparation and dissemination of project communications.

Philippines - CS Everywhere

Date Opened 8/21/23 1:28 AM PST

JR-10,901: Appointment Setter - WFO
BPO Voice (CSR) Specialists

WORK FROM OFFICE -  This is a Work-from-Office setup based in Angeles City Responsibilities: Make outbound calls to prospective customers to generate leads, set appointments, and conduct telesales activities. Maintain a professional and persuasive communication style to effectively engage potential customers. Meet or exceed daily, weekly, and monthly sales targets. Follow call scripts and sales processes to ensure consistency and effectiveness. Provide exceptional customer service and handle objections or inquiries in a knowledgeable and courteous manner. Document all call information accurately and thoroughly in the designated CRM system.    

Philippines - Angeles

Date Opened 8/21/23 11:32 AM PST

JR-10,712: Senior AU Tax Accountant | WFH
Accounting

Senior Tax Accountant:  This position will enable you to work on a wide portfolio of clients including SMEs, trusts, partnerships,?and companies across a broad range of industry sectors within a virtual team or a permanent placement with an office location virtually.  Responsibilities include:  Tax knowledge including preparation of tax returns, activity statements, latest Australian tax rules  Preparation of work papers and reconciliation to financial statement stage Preparation of financial statements, income tax returns and other lodgements for companies, partnerships, trusts and a range of individual businesses to a complex level (including large groups, inter-entity reconciliations etc.) Assist clients with tax planning, FBT, payroll tax and STP; Business advisory projects such as budgets, cashflows, management reporting; Ensure all documentation including work papers and client files are maintained in line with the client's compliance requirements     

Philippines - CS Everywhere

Date Opened 8/2/23 4:44 PM PST

JR-10,701: Tax Accountant - AU | WFH
Accounting

CS Everywhere(WFH)  is a permanent Work From Home with unlimited access to Cloudstaff offices when you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Use the office when there is an or power issue. Pop in and have a coffee with teammates. Tax Accountant: This role will provide you with the opportunity to work mix of clients within virtual team or a permanent placement with an office location virtually. Responsibilities include: Tax knowledge including preparation of tax returns, activity statements, latest Australian tax rules  Preparatione of work papers and reconciliation to financial statement stage Preparation of financial statements, income tax returns and other lodgements for companies, partnerships, trusts and a range of individual businesses; Assist with general bookkeeping duties  Assist clients with tax planning, FBT, payroll tax and STP; Business advisory projects such as budgets, cashflows, management reporting Ensure all documentation including work papers and client files are maintained in line with client's compliance requirements 

Philippines - CS Everywhere

Date Opened 8/2/23 10:39 AM PST

JR-10,699: Sales Engineer | WFO | Clark
Engineering & Industrial

We are looking for a diligent Sales Engineer to prepare accurate estimates for projects by gathering information and analyzing important metrics. Your will provide knowledge of cost and benefits that support profitable business decisions. The ideal candidate will have excellent numerical skills and an analytical mindset. You must also be thorough and apt in managing relationships with key persons. The goal is to provide detailed reports so the company can make informed decisions that will enhance its profitability and growth. Responsibilities Understand the project/program and its requirements Determine key variables for cost and other estimates Gather first-hand information from sites, warehouses or other venues Conduct research to obtain data on labor costs, materials, production times etc. Use software for data analysis, forecasting and budgeting Obtain and review offers and quotes by subcontractors or vendors Perform risk analysis Create and submit estimate reports or bids to appropriate persons (project managers, clients, bidding competitions etc.) Build relationships with key vendors (subcontractors, suppliers, engineers etc.) Provide consultation on planning (schedules, manpower needs etc.) Previous estimating experience Worked at an Australian company previously Chemical engineering background

Philippines - Angeles

Date Opened 8/2/23 10:13 AM PST

JR-10,903: Legal Manager | Hybrid Work Set-Up
Legal Specialist

Handling of cases and appearances (admin, civil, and criminal cases) Conducts pre-investigation, legal research, and initial case assessment. Helps the attorneys prepare for successful trials by providing assistance in case gathering, review, and analysis of information gathered, preparation of documents needed at trial, and writing opinions. Provides assistance during all phases of the litigation including conducting interviews, legal research, document filing, and attending trials. Drafts legal documents, organizes exhibits, documents, evidence, briefs, and appendices. Gather relevant information from a variety of sources. Liaise between trial teams and internal/external parties. Develops a comprehensive company strategy to address incidents of staff poaching and breach of non-compete/non-solicitation covenants in their contract. Key Performance Indicators: Legal competence -  Exhibit broad expertise and knowledge of the existing laws, regulations & jurisprudence and demonstrate a skillful appreciation of the nature and facts of the case. Research-oriented and Attention to Details - Demonstrate diligence with research work and keen attention to detail as regards factual investigation, gathering & organizing pieces of evidence, as well as demonstration keen attention to detail in preparing the necessary pleadings and other legal documents. Wise commercial judgment - Exhibits wisdom and savvy commercial judgment on legal inputs particularly company projects, initiatives, policies, and processes. Exhibits ability to identify bottlenecks and opportunities to improve the processes. Performance satisfaction - Showcases sound decision-making and courses of action taking into consideration the best interest of the company and conducting highly satisfactory case management and litigation practices. Timely resolution of legal inquiries and court processes - Acts as the main point of contact for legal inquiries and complaints from employees and clients, employer-employee-related concerns, and other legal issues of the company, and ensure that they are resolved in a timely and satisfactory manner.

Philippines - Angeles,Philippines - Makati,Philippines - Ortigas

Date Opened 8/18/23 12:25 PM PST

JR-10,885: Digital Marketing Administrator | WFO | Skytech
Digital Marketing

Responsibilities & duties• Content and email marketing• Social media marketing• Search engine optimisation• Digital analytics  • Understanding and managing website and online content to • optimise SEO and user experience.Manage Google ads, SEO. Skills/Attributes required:• Demonstrate experience managing SEO/SEM, marketing database, email, social medicate and / or advertising campaigns• Highly creative and data driven thinking• Solid knowledge of analytics tools• Excellent communication skills• Proactive, highly motivatedQualifications/Experience required• Degree in marketing or a related field• Proven work experience in digital marketing• Working knowledge of HTML, CSS, and JavaScript development and constraints • Experience with Hubspot CMS website builder and management (not mandatory but you must prove you can easily learn it if you don’t have experience). • Experience in optimising and managing website performance including google ranking, keywords, all SEO stuff.

Philippines - Mabalacat

Date Opened 8/17/23 9:08 AM PST

JR-10,800: Sales Trainer | WFO - Ortigas
Travel/Hospitality

Work-From-Office is a setup based in Ortigas. The Sales Trainer is responsible for developing and facilitating training classes for newly hired employees as well as refresher trainings for current employees. They will conduct effective learning sessions through classroom style training using a computer based setting as well as individual coaching sessions. Responsibilities:           Training and coordinating classes for new hire and continuing education training programs. Maintain adequate inventory of classroom materials and equipment, as necessary create and maintain training registration, attendance and completion records. Provide on-the-job coaching to new hires while on the phones in the training classroom. Parrot to sales coaching. Evaluate measure and track the progress of training participants, providing feedback and hiring recommendations to managers. Organize and write basic communication materials for weekly training briefings. Maintain new hire employee records, including coaching, discipline and termination information. Work closely with management teams from various departments to identify needs for new or additional training on call center procedures, methods or products, while focusing on business objectives. Work one-on-one with call center staff to further develop their product knowledge, tool use or selling skills, as requested by call center team leads and management. Identify opportunities for process or operational improvements that will enhance the achievement of quality, productivity or customer sa  

Philippines - Ortigas

Date Opened 8/15/23 10:40 PM PST

JR-10,842: Technical Support Level 3 | Work From Home
Information Technology

This role is CS Everywhere - permanent Work from Home with unlimited access to Cloudstaff Offices when you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, and PC/Laptop. Use the office when there is an Internet or power Issue. Pop in and have a coffee with teammates. We are seeking an experienced Level 2 technician to support our managed service clients. With customer service as our primary goal, you will work with clients remotely and onsite to resolve issues, implement new infrastructure, and act as a true consultant to the client.  Shift: 08:30-16:30 EST Responsibilities: Provide technical assistance for PCs, Servers, and Networking. Resolve issues for clients via a remote session, over the phone, or in person. Recommend improvements to the client's infrastructure. Track customer issues and resolutions.

Philippines - CS Everywhere

Date Opened 8/12/23 3:37 AM PST

JR-10,746: Appointment Setter - WFO
BPO Voice (CSR) Specialists

The company is a dynamic and professional financial services practice which has experienced significant growth and is seeking motivated appointment setters looking for a career in an industry where you can help people every day.  This is a sales based role so to be the right candidate you must be able to communicate with prospective costumers confidently. We are looking for hungry individuals to join our growing team. What you will be doing: Generating qualified appointments for our team of Financial Services Specialists and Consultants via inbound and outbound Customer inquiries Identifying opportunities for clients to optimise their financial situation, build their wealth and pay off their mortgage sooner Educating customers on our value proposition and aligning their wants and needs with our offering  Joining a highly skilled and respected team of experts, you’ll be supported by a friendly culture. You’ll receive ongoing coaching and sales training, plus access to plenty of learning and development options. Working hours are:Monday to Friday 11am–7pm Australian time.

Philippines - Angeles,Philippines - Cebu,Philippines - Makati,Philippines - Ortigas

Date Opened 8/11/23 7:51 AM PST

JR-10,745: .NET Core Developer | WFH
IT Software Development

Work-From-Home (CS Everywhere) - A work setup with unlimited access to the office and combined the flexibility and cost savings that comes with working from world-class offices Are you a seasoned .NET Core Developer with a passion for innovation? If so, we have a mind-blowing opportunity for you. As a .NET Core Developer, you'll be an integral part of our dynamic team, working on our groundbreaking platform and contributing to the creation of a truly immersive digital experience. So, buckle up and get ready to code your way into a new reality! Demonstrate your mastery of .NET Core and C# by authoring impeccable REST APIs that provide seamless and efficient communication between our platform and its users. Collaborate closely with product managers and cross-functional teams to understand requirements and translate them into robust technical specifications. Leverage your expertise in Entity Framework or Dapper to implement efficient and scalable data access layers, ensuring optimal performance and data management. Utilize OpenTelemetry, Data Dog, and Open API (Swagger) to enhance our platform's monitoring, logging, and documentation capabilities. Design and develop high-quality, scalable, and maintainable code that adheres to best practices and coding standards. Conduct thorough testing, debugging, and performance optimization to deliver a flawless user experience. Stay up to date with the latest advancements in .NET Core, C#, and related technologies, continuously enhancing your skills and bringing innovative ideas to the table. Provide technical guidance, mentorship, and support to other developers, fostering a collaborative and growth-oriented environment.

Philippines - CS Everywhere

Date Opened 8/10/23 2:30 AM PST

JR-10,803: Technical Support Services
IT Tech Support

This will be a temporary work in the office set up(Entec, Ortigas and Makati).  Excellent communication skills (oral/written) Excellent Customer Service and interpersonal skills Previous work experience in IT Dept, Windows Server, AD, Group Policy, File/folder security SBS2010 Perform password resets Create, modify and delete user accounts as needed for new employees and exits Create, modify and delete firm distribution lists Exchange 2010+ Office 365 Outlook with POP3/IMAP/Exchange/0365

Philippines - Angeles,Philippines - Ortigas,Philippines - Makati

Date Opened 8/10/23 12:29 AM PST

JR-10,670: Accountant/Bookkeeper (WFH)
Accounting

This role is CS Everywhere (Angeles, Makati, Ortigas) - permanent Work from Home with unlimited access to Cloudstaff Offices when you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Ability to use the office when there are Internet or power issues. Pop in and have a coffee with teammates. We are looking for a full charge Accountant/Bookkeeper to join our already amazing team! This position is responsible for the day-to-day accounting management of their assigned clients. The Accountant/Bookkeeper is the primary accounting contact for our clients, responsible for managing cash flow and maintaining accurate accounting for each client. We work in accrual accounting, so this position must be comfortable reading, understanding and booking accrual accounting. The Bookkeeper has the following responsibilities: Maintain accurate books Receive, review and pay client bills in a timely manner Collect and update client payments Manage cash flow for clients Review financials monthly Create and send monthly financials to clients Work with CPA to coordinate completion of tax returns, financial reviews, audits or any other special accounting requests Answer client account inquiries Prepare and mail annual 1099s Reconcile monthly bank statements and research any discrepancies Record daily, month-end and/or year-end journal entries Work with clients to understand financials and accounting questions The accountant/bookkeeper is ultimately responsible for accounting satisfaction of the clients. The accountant/bookkeeper needs to be accurate, diligent and have excellent communication with our clients, so they feel comfortable that their accounts are in good hands.

Philippines - CS Everywhere - Angeles,Philippines - CS Everywhere - Makati,Philippines - CS Everywhere - Ortigas

Date Opened 8/1/23 12:00 PM PST

JR-10,474: Software Tester | Work from Home (WFH)
IT Software Development

As part of this mission, we are looking for a passionate, self-motivated Intermediate Software Tester to join our team. Your role will be integral in ensuring the quality of our custom web application that powers guest interactions at events all over the world. You will be responsible for executing and managing software tests, improving code quality, maintaining application documentation, and implementing (and or just executing) automated testing wherever possible. You will have significant scope to improve processes, assist in environment preparation, improve documentation, provide input into the development/engineering process and more. We are a software business at heart, and you will be part of building something truly special on cutting edge technology platforms in a business that values constant improvement – and people that strive to become better versions of themselves. Key Responsibilities: Testing: Execute and manage manual software tests to identify and address issues and ensure our application meets quality standards. Documentation: Maintain comprehensive and accurate documentation of the application, software tests, and any identified issues and their resolutions. Quality Improvement: Collaborate with the development team to improve code quality through writing and executing test cases. Bug Tracking: Track and document bugs, errors, and anomalies discovered during testing.  Problem Resolution: Collaborate with the development team to identify, troubleshoot, estimate and resolve issues in agile sprints. Process Improvement: Recommend improvements to testing processes and methodologies to increase efficiency and effectiveness. Automated Testing (Not Required but Advantageous): Utilize test automation tools like Playwright to automate testing processes where possible, increasing efficiency and consistency.

Philippines - CS Everywhere

Date Opened 8/1/23 10:30 PM PST

JR-10,469: Full Stack Developer (ASP.NET Core) | Work from Home (WFH)
IT Software Development

As part of this mission, we are seeking an experienced Full Stack Developer proficient in ASP.NET Core, jQuery, Vue.js, Entity Framework, SQL Server, and Azure. You will be pivotal in evolving our web application, which facilitates the sharing of unique event experiences by guests worldwide. In addition to coding and development, your role will also encompass providing support and working both independently and collaboratively to analyze business challenges, design solutions, and implement your code. Partnered with a front-end developer and tester, you will build the core server side functionality that forms the backbone of our next generation GUEST and HOST experience. Key Responsibilities: Application Development: Develop, maintain, and refine our ASP.NET Core web application, ensuring exceptional performance and responsiveness. WebAPI and Integration: Build WebAPIs, integrate with external systems using RESTful interfaces, and develop Hosted Services. Front-End and Back-End Development: Use JavaScript frameworks such as Vue.js and jQuery for front-end development and ASP.NET Core and Entity Framework for back-end development. Database Management: Utilize SQL Server for data management and Azure for cloud services, leveraging tools such as Azure Service Bus for communication and messaging. Code Review and Quality Assurance: Review code for potential issues, strive for high code quality, and adhere to established standards. Troubleshooting & Support: Identify, troubleshoot, and resolve issues swiftly. Provide support related to application functionality and usage. Collaboration: Engage in team planning, code reviews, and feature implementation in a collaborative environment.  Problem Analysis and Solution Design: Understand business challenges, design effective solutions, estimate the work required and take responsibility for their coding and implementation in agile sprints. Documentation: Maintain clear and comprehensive software documentation, including code comments, software architecture documentation, and user guides.

Philippines - CS Everywhere

Date Opened 8/1/23 10:30 PM PST

JR-10,527: Mulesoft Senior Integration Consultant I WFH
IT Software Development

Office Flex is a permanent Work From Home and includes Fiber Internet, Backup Internet, UPS, PC/Laptop.   KEY TASKS AND RESPONSIBILITIESGeneral Technical Lead• Be a technical point of contact for the project• Provide accurate estimates of development effort to the Development Lead, ProjectManager, and/or Account Manager’s and SDM’s, who will use them as a basis for quotingcosts to the client• Own the resolution of all technical issues raised on the issues register Communication• Work closely with Analyststo ensure they have a sufficient understanding of the technicalissues in order to produce the design• Work closely with delivery team to ensure you have a thorough understanding of the designand the technical output required• Ensure the project manager is kept up to date, making them especially aware of anytechnical issues and development delays Technical Analysis, Design and Architecture Input• Understand the client's technical environment• Liaise with the client's technical architect (if one exists), to ensure the design meets theirrequirements (when applicable)• Assist in the design of the Application Architecture in conjunction with Technology Managers• Ensure reuse of utilities, and identification of project functionality that could become astandard Integration Works utility• Ensure all technical (i.e. non-functional) requirements are met (e.g. capacity, security,scalability, performance, error handling, robustness, extensibility, etc.)• Ensure the toolset is appropriate for the client's environment (e.g. there are no conflictswith different versions of products used by other applications)• Do coding and development work when needed IntegrationWorks 2• Performance prototyping• Proof of concept prototyping Documentation• When required produce drafts of the technical design documents• Lead and manage the review of technical documents with the client/project team• Achieve approval and signoff of the technical design documents• Ensure technical design documents are kept up to date as the project undergoes change Quality• Ensure high quality system documentation, to the standards required by the customer• Ensure programming standards are adhered to in development• Ensure regular internal project code reviews are done• Ensure all Unit Test Checklists and Test Plans are completed to a high degree of quality• Ensure all reviews required are completed at the required checkpoints• Ensure all applicable templates, standards and procedures are followed• Ensure consistency of error handling, locking, etc. across developers work. Testing• Assist in the performance testing and optimization with other developers, testers and clienttechnical staff (more)• Make sure appropriate levels of testing are applied to all code delivered.• Assist the test analyst(s)t to ensure technical test cases are present in the test plans (e.g.concurrent users database locks, memory leaks, etc.)

Philippines - OfficeFLEX 0

Date Opened 7/31/23 12:33 PM PST

JR-10,684: Service Desk Support Engineer | WFH
IT Tech Support

Support, document, monitor and automate the compoany's professional services and product as agreed in contractual arrangements. Provide expert consultancy regarding current andfuture technical strategy for Alliants and its clients. Assist with controlling costs, and where possibleincrease revenues relating to support services. Managing and configuring AWS solutions,including Elastic Beanstalk, RDS, ECS, S3 andLambda. Securing and documenting systems from aninfosec perspective Managing and maintaining networks both onsite and within a cloud environment Building and improving monitoring solutions e.gDatadog / PagerDuty Database management and administration Use of APIs and SaaS command line tools toinvestigate and resolve issues SaaS administration, including GoogleWorkspace, GitHub, AWS iAM, Salesforce Technical change and releaseimplementations, including immutabledeployments and backup / restore utilisation Managing and configuring other cloud basedenvironments e.g. Azure, GCP

Philippines - CS Everywhere

Date Opened 7/31/23 10:03 PM PST

JR-10,668: Service Desk Engineer | WFH
IT Tech Support

Work-From-Home (CS Everywhere) - A work setup with unlimited access to the office and combined the flexibility and cost savings that comes with working from world-class offices. Essential Functions: Works closely with other engineering and technical teams in deploying their code, providing operational support for new and existing sites/software, and debugging production issues. Designing, implementing, managing, maintaining, and optimizing the infrastructure and environments for the company’s proprietary products and the tools used for business optimization. Identifying opportunities for, and implementing, automation of the above where appropriate. Documenting procedures, fixes and other useful information as part of a working service desk. Receive, manage and resolve service desk tickets, working to SLAs. Implementing and managing effective monitoring solutions and as necessary performance reports. Ensuring best practice and/or regulated security standards are met. Highlighting and resolving any potential or existing security and vulnerability issues as stated in ISMS policies. Implementing, managing, maintaining, supporting, and optimizing the internal infrastructure both office and remote based. Assisting and coaching employees with vulnerability and security best practices as stated in ISMS policies. Ensuring support to clients meets or exceeds the requirements of the SLA/SOW/Contract/Arrangement. Creating performance reports and providing accompanying analysis/advice for internal stakeholders. Creating reports for clients based on the requirements of the commercial arrangements for products or support (environment and application). Continuous managing and optimizing of cost performance and security of the company’s hosted environments. Researching and advising the business on solutions, tools and technologies for products and services. Providing support and expertise for projects and proof of concepts as required.

Philippines - CS Everywhere

Date Opened 7/29/23 3:14 AM PST

JR-10,641: Solutions Architect WFH
Information Technology

Position: Solution ArchitectReporting to: Systems Delivery ManagerDepartment: Operations - Information Technology This client is an independent not-for-profit organisation, recognised by the Australian Government as the peak non-government Standards body in Australia. This client develops internationally aligned Australian Standards that deliver Net Benefit to Australia and is the Australian member of ISO and IEC. PURPOSE The Solution Architect is responsible for the analysis and design of integration solutions across our technology landscape.  They are involved in liaising with Business Executives, Business Analysts, Project Managers, Development Managers and Developers to ensure solutions for software projects meet business, performance and security requirements KEY RESPONSIBILITIES Responsible for the end to end solution and integration design across our applications Act as Solution Lead and Subject Matter Expert to ensure solutions delivered are in line with business and technical requirements. Produce and Maintains Architectural Artefacts Defines dataflows between applications Works with the Product Owners, Business Analyst and vendors to design solutions that meets business requirements Assists PO/BA to define Epics and assist to break down to User Stories Provides work breakdown structure for developers  Act as the central point of contact and subject matter experts in supporting the Product Owner, Business Analyst and the Technical Project Manager Conducts and Participates in architectural reviews Provides high level estimations based on target architectural design to help forward planning of projects Resolves design issues in relation to integration Ensures solutions developed meets our performance and security standards Extensive experience in Web API, layered architecture, MVC, .net / Java / Mulesoft Troubleshoot and resolve complex technical issues Identify areas for modification in existing programs and subsequently identifying suitable solutions  Sound understanding in working with agile development methodology Conducts solution reviews and ensure that all solutions developed are aligned to architectural specifications Working with testing team to assist in defining test strategy Provide guidance to junior developers in relation to architecture, design and the use of best practices Work closely with other developers, UX designers, business and systems analysts, and selected vendors Deliver high-quality projects on a consistent basis with good time management  

Philippines - OfficeFLEX 0

Date Opened 7/27/23 12:55 PM PST

JR-9,864: Marketing Content Specialist | WFO | Entec
Digital Arts/Creative Design

Description Research industry-related topics (combining online sources, interviews and studies) Write clear marketing copy to promote our products/services Prepare well-structured drafts using Content Management Systems Proofread and edit blog posts before publication Submit work to editors for input and approval Coordinate with marketing and design teams to illustrate articles Conduct simple keyword research and use SEO guidelines to increase web traffic Promote content on social media Identify customers’ needs and gaps in our content and recommend new topics Ensure all-around consistency (style, fonts, images and tone) Update website content as needed

Philippines - Angeles

Date Opened 7/27/23 12:00 AM PST

JR-10,619: Full Stack Developer I WFH
IT Software Development

Office Flex is a permanent Work From Home and includes Fiber Internet, Backup Internet, UPS, PC/Laptop. ? Design, develop and maintain complex web applications using Java, Spring framework,Angular, and other web technologies? Collaborate with cross-functional teams to identify and implement new features? Write clean, maintainable, and well-documented code? Ensure high performance and scalability of the applications? Troubleshoot and debug production issues? Conduct code reviews and provide constructive feedback to other developers? Stay up-to-date with emerging trends and technologies in software development

Philippines - OfficeFLEX 0

Date Opened 7/26/23 2:43 PM PST

JR-10,558: Dev lead / Senior Software Engineer |WFO
IT Software Development

Responsibilities:   Architect, design, and develop features and services to build our travel platform by providing technical experience on a full-stack product development team in a .NET / PHP and Azure / AWS environments  Revitalize services and architectures which have outlasted their original implementations, through refactoring, migration, and cloud-enabled distributed architectural design  Write clean, testable, peer-reviewed, and optimized high-performance code  Contribute to improving development and operations of an increasingly distributed architecture  Advocate for change in quality, durability, and technical debt reduction by working with Product Owners, Engineering Managers, and other important partners  Safeguard the privacy, security, and trust of our members’ sensitive data throughout our implementations, in partnership with our Risk and Security teams  Unleash the velocity of our engineers and systems with processes and implementations that allow us to ship quicker, learn sooner, and isolate impacts  Establish and help us meet backend and system SLOs to protect us through future growth 

Philippines - Angeles

Date Opened 7/26/23 2:08 PM PST

JR-10,615: Automation Test Analyst I WFH
IT Software Quality Assurance

Office Flex is a permanent Work From Home and includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Work with the Systems Delivery Manager to define the test strategy, approach and estimates  Review and analyse requirements to identify gaps and testability of the specifications  Collaborate with Project Managers, Business Analysts and Developers for testing the applications and  workflow-based systems on Java and .NET platforms   Develop Test Strategy and Test Plans  Design and maintain a test automation framework that will uphold quality and increase productivity and  efficiency  Prepare reusable functions to ensure the re-usability, and maintainability of automated test scripts • Write detailed test cases and use cases based on Business/functional specification • Conduct Functional, System Integration, Regression and Post Production sanity testing on web applications Conduct End to End testing of complex integrated systems and web services  Conduct cross browser and on cross platform testing   Test mobile applications on iOS and Android  Conduct manual testing as required  Conduct and manage UAT with various business units  Manage and maintain test tools (HP Quality Centre, QTP and Load Runner)  Conduct Non-functional testing – Performance and Security Testing  Provide Test Status Reports and present to project team  Work on Confluence, JIRA and Test management plugins for JIRA  Write Defect reports and manage Defect Management Cycle in JIRA  Participate in Technical Discussions and contribute to improve the efficiency and usability of systems and  applications  Manage software releases following the Release Management process  Create and maintain test data  Provide second level support to trouble shoot issues reported in production environment • Work in both Agile and Waterfall software development methodologies  Assist in quality assurance across the project life cycle Work with infrastructure team to test the availability of systems, new upgrades and disaster recovery Work on data migration projects to test the validity and integrity of data 

Philippines - OfficeFLEX 0

Date Opened 7/26/23 10:57 AM PST

JR-10,603: Customer Service Representative | WFO
BPO Voice (CSR) Specialists

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or concerns in a timely and professional manner. Your primary goal will be to ensure customer satisfaction and maintain strong customer relationships. Key Responsibilities: Serve as the primary contact for customers, answering inquiries, resolving issues, and providing accurate and timely information. Listen attentively to customer needs, demonstrating empathy and understanding, and provide appropriate solutions or recommendations. Handle a high volume of incoming calls, emails, and live chats, maintaining a professional and friendly demeanor at all times. Document customer interactions, including details of inquiries, complaints, or comments, accurately and thoroughly in the CRM system. Collaborate with cross-functional teams, such as sales, operations, and logistics, to address customer needs and ensure effective resolution of issues. Maintain a deep understanding of our products, services, and policies to provide accurate and up-to-date information to customers. Process orders, returns, and exchanges, ensuring accuracy and efficiency in handling customer transactions. Proactively identify opportunities to upsell or cross-sell products or services to enhance the customer experience and increase revenue. Escalate complex or unresolved issues to the appropriate teams or supervisors for further investigation and resolution. Stay updated on product knowledge, industry trends, and customer service best practices to continually improve performance and customer satisfaction. Meet or exceed individual and team performance metrics, including customer satisfaction ratings, response time, and resolution targets. Maintain professionalism and positive customer interactions, even in challenging or high-pressure situations. Provide feedback to management on customer trends, issues, and suggestions for process improvements.

Philippines - Cebu

Date Opened 7/25/23 4:06 PM PST

JR-10,414: Integration Consultant / Support I WFH
Information Technology

Office Flex is a permanent Work From Home and includes Fiber Internet, Backup Internet, UPS, PC/Laptop. KEY TASKS AND RESPONSIBILITIES Design, Delivery and Solutions  Assist other Integration Consultants in the production of designs to exceed customer requirements which includes customer support/enquiry  Retain a holistic view of the solution whilst working on the lower level  Escalate issues as they are encountered in a timely manner to the appropriate Senior Integration Consultant or Team Lead  Willing to work on the client site with minimal supervision Code and Configuration  Development and delivery of code and configuration to a high standard, including documentation and a suitable level of unit testing meeting and exceeding customer expectations  Follow prescribed coding standards and ensure that code is version controlled Perform Terraform scripting; certificate creation and allocation; docker files and images  Participate in code reviews, is open to working in a peer programming environment Customer focus  Provide professional customer service ensuring that communication is clear and appropriate at all times  Act with professionalism at all time on both client sites and within the office All behaviours positively represent IW on both the customer site and in day to day work activities Flexibility and ability to adapt with changing technology Team player and is aware of the impact they have on the internal team whilst maintaining awareness of the customer demands Continuous learning of different code requirements to ensure that the customers’ needs are met  Has the desire to improve self-knowledge and skills, identifying and attending relevant training workshops/seminars/online learning where appropriate Any other reasonable request from management

Philippines - OfficeFLEX 0,India - All

Date Opened 7/25/23 12:33 PM PST

JR-10,441: Senior Tax Accountant - NZ | WFH
Accounting

This position will enable you to work on a wide portfolio of clients including SME's, trusts, partnerships, and companies across a broad range of industry sectors within a virtual team or a permanent placement with an office location virtually.  Responsibilities include:  Tax knowledge including preparation of tax returns, activity statements, latest New Zealand tax rules  Preparation of work papers and reconciliation to financial statement stage Preparation of financial statements, income tax returns and other lodgements for companies, partnerships, trusts and a range of individual businesses to a complex level (including large groups, inter-entity reconciliations etc.) Assist clients with tax planning, GST, bookkeeping; Business advisory projects such as budgets, cashflows, management reporting; Ensure all documentation including work papers and client files are maintained in line with Client compliance requirements 

Philippines - CS Everywhere

Date Opened 7/11/23 7:19 AM PST

JR-10,440: Tax Accountant - NZ | WFH
Accounting

permanent placement with an office location virtually.  Responsibilities include: Tax knowledge including preparation of tax returns, activity statements, latest New Zealand tax rules  Preparation of work papers and reconciliation to financial statement stage Preparation of financial statements, income tax returns and other lodgements for companies, partnerships, trusts and a range of individual businesses; Assist with general bookkeeping duties  Assist clients with tax planning, GST, bookkeeping; Business advisory projects such as budgets, cashflows, management reporting; Ensure all documentation including work papers and client files are maintained in line with Client compliance requirements 

Philippines - CS Everywhere

Date Opened 7/11/23 7:15 AM PST

JR-10,450: Tax Accountant - New Zealand | WFH
Accounting

Preparation of work papers and reconciliation to financial statement stage Tax knowledge including preparation of tax returns, activity statements, latest New Zealand tax rules  Preparation of financial statements, income tax returns and other lodgements for companies, partnerships, trusts and a range of individual businesses; Assist with general bookkeeping duties  Assist clients with tax planning, GST, bookkeeping; Business advisory projects such as budgets, cashflows, management reporting; Ensure all documentation including work papers and client files are maintained in line with Findex Group compliance requirements 

Philippines - All

Date Opened 7/11/23 1:46 PM PST

JR-10,167: Sales Account Representative I (WFH)
BPO Voice (Sales) Specialist

Sales Account Managers have 3 core focuses:1. Close deals with existing accounts and with leads.2. Manage and build strong long-lasting relationships with their accounts.3. Effectively maintain account records & action items required in our CRM & SOPs. Office hours are 9 am – 6 pm EST Monday – Friday. Job DescriptionAs a Sales Account Manager, you will be responsible for building an ongoing leads funnel with several active and new accounts. You will answer their product and shipping inquiries while building a long-lasting relationship through different communication channels like phone calls, emails, WhatsApp and Skype. Strong communication and comprehension skills are a must to succeed. Measurements of success within this role include: The total dollar value of goods sold within each month. The total number and frequency of sales orders per existing account per quarter. Client retention per quarter. Sales to new accounts each month. You will follow our sales process and SOPs to deal with objections, provide product and shipping details, handle requests, follow up on opportunities, and consistently maintain youraccounts' data in our CRM. You may also have the chance to strengthen our work culture by supporting the learning of new and existing team members on best practices and onboarding. If you are selected to be promoted to a Team Lead/Manager & you will be responsible for retaining talent, hiring, training, and coaching team members further building out a successful Sales Team.

Philippines - CS Everywhere

Date Opened 7/1/23 12:00 AM PST

JR-10,375: Salesforce Development Manager I WFH
IT Software Development

Office Flex is a permanent Work From Home and includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Proven experience in managing or leading a team (not just on projects, but being directly responsible for a teams performance) Certifications: Platform Developer 1, Platform Developer 2, System Architect Ideally consulting experience As Salesforce Development Manager, you will be responsible for:  Defining best practice development standards for the Salesforce platform, and managing adherence to the development standards  Working with the Sales and the Salesforce Practice Director to define a training and enablement plan based on the J4RVIS sales pipeline. Manage adherence to the plan  Work with the resourcing team to understand recruitment requirements for the team and manage the recruitment process  Team leadership including; reviews, resource planning, competency framework and leveling reviews, performance management, 1:1s, goal setting and tracking, team building etc. 

Philippines - OfficeFLEX 0

Date Opened 6/30/23 3:46 PM PST

JR-10,244: Inventory Accountant Trainee
Accounting

CSMW and CSGW Asset Recon(Update Asset Recon List with NBV and update depreciation of assets) Sending of PIS to CSMW & CSGW Prepare and compute NBV for assets for Peza and Non Peza disposal(bidding,donation,faulty for disposal) with NBV Assist Inventory team in Netsuite asset split, receiving, proposal, update of records, etc Assist Inventory for the Peza requirements and documentation Checking of Sales Invoices and Order Receipts Prepare and submit Peza and Customs requirements Coordinate with General Accounts regarding Peza documentation  Prepare report - Inventory Carrying Cost, Accuracy of Forecast Demand and Stock Level, Inventory Turnover rate and Average Inventory Checks actual depot inventory against Inventory Management System records  Collaborate with Finance Management, General Accounts and CSBuy with Asset Forecasting, Budget Review, Cost Analysis, Etc Assist Inventory for the following: Uberticket Monitoring, Data Studio updates, Checking of incoming devices, and other related inventory and costing.

Philippines - Angeles

Date Opened 6/16/23 1:18 PM PST

JR-9,965: Senior Network Operations Engineer I WFO
Information Technology

WORK FROM OFFICE -  This is a Work-from-Office setup based in Angeles City  Perform regular network maintenance activities to ensure smooth operations of our network  Perform turn up call with customer during service activation and work with customer to customer’s configuration is compatible with our services, e.g. MTU size, MAC addresses, etc.  Support 24x7 on a on-call basis. Handle escalated issues without delay  Handle all planned activities, including external and internal, and perform impact analysis. Approve or reject planned activities to protect DigitalEdge network infrastructure  2 nd level technical escalation on network issues that cannot be resolved by NOC engineer  Perform failure analysis and post-mortem analysis of incidents  Vendor management for equipment, ongoing support including fault isolation, RMA and escalations JOB DESCRIPTION digitaledgedc.com  Represent Network Operations in all network product development. Recommend ways to overcome network operations concerns while minimize impact to product development cycle  Work with product engineering team to conduct lab testing on new and existing hardware and software including network, security and cloud products  Perform day-to-day capacity management for network infrastructure Support pre-sales team on network solutions proposed to customers  Actively champion and implement policies and procedures for occupational health & safety in the workplace, information security management, environmental management systems; incident management; and comply with all legal regulatory requirements of the organization

Philippines - Angeles

Date Opened 5/22/23 10:14 AM PST